Customer Service Jobs in Dunmore, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
LP Customer Service Associate II
- Wilkes Barre Township, PA (15 miles from Dunmore, PA)
- 13 hours ago
- Wilkes Barre Township, PA (15 miles from Dunmore, PA)
- 13 hours ago
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
Customer Service Representative I
- Dallas, PA (18 miles from Dunmore, PA)
- 3 days ago
- Dallas, PA (18 miles from Dunmore, PA)
- 3 days ago
Essential Duties Performs a variety of duties to support the customer service function of a branch office of which the following are illustrative: a....
LP Customer Service Associate II
- Wilkes Barre, PA (17 miles from Dunmore, PA)
- 4 days ago
- Wilkes Barre, PA (17 miles from Dunmore, PA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Dickson City, PA (2 miles from Dunmore, PA)
- 18 days ago
- Dickson City, PA (2 miles from Dunmore, PA)
- 18 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 921 Viewmont Dr, Scranton Dickson...
Customer Service Representative
- Scranton, PA (1 mile from Dunmore, PA)
- 22 days ago
- Scranton, PA (1 mile from Dunmore, PA)
- 22 days ago
Customer Service Representative Call Center & Customer Service $ 21 / Hour location_on Scranton, Pennsylvania work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Work...
Customer Service Representative
- Dickson City, PA (2 miles from Dunmore, PA)
- 29 days ago
- Dickson City, PA (2 miles from Dunmore, PA)
- 29 days ago
Title : Customer Service Representative Location : Dickson City, PA Industry : Healthcare Salary: $18-20/hr....
Demographic Data for Dunmore, PA
Moving to Dunmore, PA? Find some basic demographic data about Dunmore, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dunmore, PA
Highest Education Level
Customer Services in Dunmore, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »