Customer Service Jobs in Dauphin, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative, Omnicare
- Harrisburg, PA (10 miles from Dauphin, PA)
- 3 days ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 3 days ago
Required Qualifications : 6+ months experience in customer service and a high-volume environment. 6+ months experience using Microsoft Office, specifically Outlook, Word and Excel....
Spanish Bilingual Remote Customer Service Representative
- Harrisburg, PA (10 miles from Dauphin, PA)
- 5 days ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 5 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRemote Customer Service Representative
- Harrisburg, PA (10 miles from Dauphin, PA)
- 5 days ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 5 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Harrisburg, PA (10 miles from Dauphin, PA)
- 8 days ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 8 days ago
The Customer Service Representative works within a fast-paced inbound call center and provides customer service via telephone, written, or internet correspondence to agent and policyholders....
Customer Service Representative
- Harrisburg, PA (10 miles from Dauphin, PA)
- 8 days ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 8 days ago
Hiring Customer Service Representatives in Harrisburg, PA! First 90 days of training on-site/ in office in Harrisburg!...
Customer Service Representative
- Camp Hill, PA (11 miles from Dauphin, PA)
- 16 days ago
- Camp Hill, PA (11 miles from Dauphin, PA)
- 16 days ago
Overview Customer Service Representative Starting at $16/hr Why work for Select? We are committed to your growth and success!...
Bilingual (English/Spanish) Inbound Customer Service Representative
- Harrisburg, PA (10 miles from Dauphin, PA)
- 17 days ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 17 days ago
Bilingual (English/Spanish) Inbound Customer Service Representative Are you fluent in both English and Spanish? Do you have a passion for helping customers and solving problems?...
Customer Service Rep - Call Center
- Harrisburg, PA (10 miles from Dauphin, PA)
- 60+ days ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 60+ days ago
A minimum of one (1) years' experience in customer service-based center atmosphere, general customer service, medical/dental registration, or other related fields....
Retail Customer Service Associate
- Mechanicsburg, PA (13 miles from Dauphin, PA)
- 30+ days ago
- Mechanicsburg, PA (13 miles from Dauphin, PA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6520 Carlisle Pike Ste 250, Mechanicsburg...
Medical Equipment Customer Service Representative
- Mechanicsburg, PA (13 miles from Dauphin, PA)
- 30+ days ago
- Mechanicsburg, PA (13 miles from Dauphin, PA)
- 30+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Mechanicsburg, PA (13 miles from Dauphin, PA)
- 30+ days ago
- Mechanicsburg, PA (13 miles from Dauphin, PA)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Harrisburg, PA (10 miles from Dauphin, PA)
- 45+ days ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 45+ days ago
We're looking for Inbound Customer Service Representatives who thrive in a fast-paced, supportive work environment....
Customer Service Representative - Diagnostic Lab
- Hershey, PA (16 miles from Dauphin, PA)
- 45+ days ago
- Hershey, PA (16 miles from Dauphin, PA)
- 45+ days ago
The Patient Services Customer Service Representative 's primary responsibilities will be handling patient billing phone calls, assisting the customer service department with customer phone calls and...
- Harrisburg, PA (10 miles from Dauphin, PA)
- 45+ days ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 45+ days ago
A minimum of one (1) years’ experience in customer service-based center atmosphere, general customer service, medical/dental registration, or other related fields....
Customer Service Representative
- Harrisburg, PA (10 miles from Dauphin, PA)
- 45+ days ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 45+ days ago
The CSR is expected to demonstrate the following core competencies: Customer Service - demonstrate exemplary customer service; including tone of voice, friendly demeanor, enthusiasm and respect toward...
Demographic Data for Dauphin, PA
Moving to Dauphin, PA? Find some basic demographic data about Dauphin, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dauphin, PA
Highest Education Level
Customer Services in Dauphin, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »