Customer Service Jobs in Cranberry Township, PA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

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Customer Service Representative

  • Cheswick, PA (16 miles from Cranberry Township, PA)
  • 22 days ago
  • Cheswick, PA (16 miles from Cranberry Township, PA)
  • 22 days ago

Answer customer service calls within defined Key Performance Indicators....

Customer service Associate

  • Coraopolis, PA (14 miles from Cranberry Township, PA)
  • 45+ days ago
  • Coraopolis, PA (14 miles from Cranberry Township, PA)
  • 45+ days ago

Store - PITT-Coraopolis, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for....

Customer Service Representative

  • New Kensington, PA (21 miles from Cranberry Township, PA)
  • 26 days ago
  • New Kensington, PA (21 miles from Cranberry Township, PA)
  • 26 days ago

Our client is looking for a Personal Lines Customer Service Representative to join their growing team and contribute to their continued success....

Retail Customer Service Associate

  • Butler, PA (17 miles from Cranberry Township, PA)
  • 30+ days ago
  • Butler, PA (17 miles from Cranberry Township, PA)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 200 Moraine Pointe Plz, Butler,...

Medical Customer Service Rep

  • McKnight, PA (11 miles from Cranberry Township, PA)
  • 30+ days ago
  • McKnight, PA (11 miles from Cranberry Township, PA)
  • 30+ days ago

Here, a commitment to customer service and quality is expected....

Customer Service Representative, Full or Part Time

  • Oakdale, PA (21 miles from Cranberry Township, PA)
  • 60+ days ago
  • Oakdale, PA (21 miles from Cranberry Township, PA)
  • 60+ days ago

Store 4704235: 200 Market Place Dr, Oakdale, Pennsylvania 15071 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative/Lot Attendant

  • Glenshaw, PA (13 miles from Cranberry Township, PA)
  • 90+ days ago
  • Glenshaw, PA (13 miles from Cranberry Township, PA)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Coraopolis, PA (14 miles from Cranberry Township, PA)
  • 90+ days ago
  • Coraopolis, PA (14 miles from Cranberry Township, PA)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Cranberry Township, PA

Moving to Cranberry Township, PA? Find some basic demographic data about Cranberry Township, PA below.


Local
National
32,922
1,142
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Cranberry Township, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Cranberry Township, PA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cranberry Township, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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