Customer Service Jobs in Cranberry Township, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Cheswick, PA (16 miles from Cranberry Township, PA)
- 22 days ago
- Cheswick, PA (16 miles from Cranberry Township, PA)
- 22 days ago
Answer customer service calls within defined Key Performance Indicators....
- Coraopolis, PA (14 miles from Cranberry Township, PA)
- 45+ days ago
- Coraopolis, PA (14 miles from Cranberry Township, PA)
- 45+ days ago
Store - PITT-Coraopolis, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Customer Service Representative
- New Kensington, PA (21 miles from Cranberry Township, PA)
- 26 days ago
- New Kensington, PA (21 miles from Cranberry Township, PA)
- 26 days ago
Our client is looking for a Personal Lines Customer Service Representative to join their growing team and contribute to their continued success....
Retail Customer Service Associate
- Butler, PA (17 miles from Cranberry Township, PA)
- 30+ days ago
- Butler, PA (17 miles from Cranberry Township, PA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 200 Moraine Pointe Plz, Butler,...
- McKnight, PA (11 miles from Cranberry Township, PA)
- 30+ days ago
- McKnight, PA (11 miles from Cranberry Township, PA)
- 30+ days ago
Here, a commitment to customer service and quality is expected....
Customer Service Representative, Full or Part Time
- Oakdale, PA (21 miles from Cranberry Township, PA)
- 60+ days ago
- Oakdale, PA (21 miles from Cranberry Township, PA)
- 60+ days ago
Store 4704235: 200 Market Place Dr, Oakdale, Pennsylvania 15071 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative/Lot Attendant
- Glenshaw, PA (13 miles from Cranberry Township, PA)
- 90+ days ago
- Glenshaw, PA (13 miles from Cranberry Township, PA)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Coraopolis, PA (14 miles from Cranberry Township, PA)
- 90+ days ago
- Coraopolis, PA (14 miles from Cranberry Township, PA)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Cranberry Township, PA
Moving to Cranberry Township, PA? Find some basic demographic data about Cranberry Township, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cranberry Township, PA
Highest Education Level
Customer Services in Cranberry Township, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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