Customer Service Jobs in Center Valley, PA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 23 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Allentown, PA (5 miles from Center Valley, PA)
  • 1 day ago
  • Allentown, PA (5 miles from Center Valley, PA)
  • 1 day ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative

  • Allentown, PA (5 miles from Center Valley, PA)
  • 1 day ago
  • Allentown, PA (5 miles from Center Valley, PA)
  • 1 day ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative (Level 1)

  • Collegeville, PA (24 miles from Center Valley, PA)
  • 3 days ago
  • Collegeville, PA (24 miles from Center Valley, PA)
  • 3 days ago

The Customer Service Representative supports not only customers but also sales force members and other internal stakeholders....

Customer Service Associate

  • Macungie, PA (9 miles from Center Valley, PA)
  • 5 days ago
  • Macungie, PA (9 miles from Center Valley, PA)
  • 5 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Associate - Weekend Availability

  • North Wales, PA (24 miles from Center Valley, PA)
  • 7 days ago
  • North Wales, PA (24 miles from Center Valley, PA)
  • 7 days ago

As the name suggests, your main priority is to provide great customer service....

ULINE- Customer Service Representative

  • Limeport, PA (3 miles from Center Valley, PA)
  • 10 days ago
  • Limeport, PA (3 miles from Center Valley, PA)
  • 10 days ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Collegeville, PA (24 miles from Center Valley, PA)
  • 11 days ago
  • Collegeville, PA (24 miles from Center Valley, PA)
  • 11 days ago

The Customer Service Representative supports not only customers but also sales force members and other internal stakeholders....

Customer Service Representative - Bilingual

  • Hilltown, PA (17 miles from Center Valley, PA)
  • 17 days ago
  • Hilltown, PA (17 miles from Center Valley, PA)
  • 17 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Floating Customer Service Representative - Central Market Area

  • Doylestown, PA (21 miles from Center Valley, PA)
  • 18 days ago
  • Doylestown, PA (21 miles from Center Valley, PA)
  • 18 days ago

Provide outstanding customer service while exhibiting a professional demeanor at all times....

Customer Service Representative Job North Wales, PA

  • North Wales, PA (24 miles from Center Valley, PA)
  • 18 days ago
  • North Wales, PA (24 miles from Center Valley, PA)
  • 18 days ago

Apply for FYZICALs Customer Service Representative job opening today!...

Customer Service Representative Job

  • North Wales, PA (24 miles from Center Valley, PA)
  • 19 days ago
  • North Wales, PA (24 miles from Center Valley, PA)
  • 19 days ago

Apply for FYZICAL's Customer Service Representative job opening today!...

ULINE- Call Center Representative

  • Walnutport, PA (16 miles from Center Valley, PA)
  • 24 days ago
  • Walnutport, PA (16 miles from Center Valley, PA)
  • 24 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Telford, PA (15 miles from Center Valley, PA)
  • 27 days ago
  • Telford, PA (15 miles from Center Valley, PA)
  • 27 days ago

The Fluid Handling Customer Service Representative maintains customer satisfaction by providing excellent customer service and administratively supporting the sales organization....

Customer Service Representative

  • Allentown, PA (5 miles from Center Valley, PA)
  • 28 days ago
  • Allentown, PA (5 miles from Center Valley, PA)
  • 28 days ago

Offers solutions that aid and facilitate a unique customer service experience, including First Call Resolution (FCR)....

Customer Service Representative

  • Bethlehem, PA (3 miles from Center Valley, PA)
  • 30+ days ago
  • Bethlehem, PA (3 miles from Center Valley, PA)
  • 30+ days ago

Perform other related duties as assigned Qualifications Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational skills....

Demographic Data for Center Valley, PA

Moving to Center Valley, PA? Find some basic demographic data about Center Valley, PA below.


Local
National
9,271
261
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Center Valley, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Center Valley, PA offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Center Valley, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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