Customer Service Jobs in Aurora, OR

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 53 Jobs

Customer Service Rep I

  • Portland, OR (19 miles from Aurora, OR)
  • 16 hours ago
  • Portland, OR (19 miles from Aurora, OR)
  • 16 hours ago

Our client, a leader in logistics and customer service, is seeking a Customer Service Rep I to join their team....

Customer Service Representative

  • Portland, OR (19 miles from Aurora, OR)
  • 1 day ago
  • Portland, OR (19 miles from Aurora, OR)
  • 1 day ago

Customer Service Representative This is a 100% Onsite Position located at 2800 Nela Ave, Portland, OR 97210 Transdev in Portland OR is hiring a Customer Service Representative to act as a liaison for...

Administrative Assistant- Customer Service Representative and Logistics Coordinator

  • Tigard, OR (14 miles from Aurora, OR)
  • 1 day ago
  • Tigard, OR (14 miles from Aurora, OR)
  • 1 day ago

We are currently hiring a Customer Service Representative (CSR) to join a fast-paced and dynamic team supporting clients in logistics, order fulfillment, and general service inquiries....

Customer Service Representative

  • Portland, OR (19 miles from Aurora, OR)
  • 3 days ago
  • Portland, OR (19 miles from Aurora, OR)
  • 3 days ago

Position: Customer Service Agent, Logistics Core Responsibilities & Duties: Responds to customer inquiries and maintains customer accounts according to specific guidelines and procedures Researches...

Customer Service Representative

  • Beaverton, OR (17 miles from Aurora, OR)
  • 3 days ago
  • Beaverton, OR (17 miles from Aurora, OR)
  • 3 days ago

Excited to grow your career?** At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy...

Customer Service Representative

  • Portland, OR (19 miles from Aurora, OR)
  • 9 days ago
  • Portland, OR (19 miles from Aurora, OR)
  • 9 days ago

Customer Service Representative $18+/hr Depending on Experience Classic Collision is now hiring a Customer Service Representative....

Customer Service Representative - Healthcare

  • Salem, OR (21 miles from Aurora, OR)
  • 9 days ago
  • Salem, OR (21 miles from Aurora, OR)
  • 9 days ago

Based out of Oregon, one of the fastest growing Healthcare Insurance companies focused on Medicare Advantage Plans is interested in hiring Customer Service Representatives to their team onsite in Salem...

Customer Service Rep. - Health Plans

  • Salem, OR (21 miles from Aurora, OR)
  • 9 days ago
  • Salem, OR (21 miles from Aurora, OR)
  • 9 days ago

Currently seeking Customer Service Representatives to join the team at a major health plan company in Salem, OR!...

Customer Service Rep. I 2P-10:30P(CVDJP00031117)

  • Portland, OR (19 miles from Aurora, OR)
  • 10 days ago
  • Portland, OR (19 miles from Aurora, OR)
  • 10 days ago

Customer service agents may be inbound, outbound or a combination of both....

Customer Service Rep. - Finance Tech. - Direct Hire

  • Beaverton, OR (17 miles from Aurora, OR)
  • 10 days ago
  • Beaverton, OR (17 miles from Aurora, OR)
  • 10 days ago

Job Description: We are seeking English & bilingual candidates to join our team as Customer Service Representatives....

Customer Service Representative

  • Portland, OR (19 miles from Aurora, OR)
  • 11 days ago
  • Portland, OR (19 miles from Aurora, OR)
  • 11 days ago

Customer service agents may be inbound, outbound, or a combination of both....

Customer Service Representative

  • Portland, OR (19 miles from Aurora, OR)
  • 11 days ago
  • Portland, OR (19 miles from Aurora, OR)
  • 11 days ago

This person supports Financial Advisors (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience....

Loss Prevention Customer Service Associate II

  • Tualatin, OR (9 miles from Aurora, OR)
  • 16 days ago
  • Tualatin, OR (9 miles from Aurora, OR)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

  • Clackamas, OR (18 miles from Aurora, OR)
  • 16 days ago
  • Clackamas, OR (18 miles from Aurora, OR)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (West Region)

  • Portland, OR (19 miles from Aurora, OR)
  • 17 days ago
  • Portland, OR (19 miles from Aurora, OR)
  • 17 days ago

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

Remote Work

Demographic Data for Aurora, OR

Moving to Aurora, OR? Find some basic demographic data about Aurora, OR below.


Local
National
5,874
195
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Aurora, OR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Aurora, OR offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Aurora, OR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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