Customer Service Jobs in Oregon

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 81 Jobs

Customer Service Representative

  • Beaverton, OR
  • 8 hours ago
  • Beaverton, OR
  • 8 hours ago

Excited to grow your career?** At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy...

Experience with providing customer service. Strong interpersonal skills with a focus on customer service. Excellent organizational skills and attention to detail....

Customer Service Representative (Part- Time)

  • Eugene, OR
  • 3 days ago
  • Eugene, OR
  • 3 days ago

Customer Service Representative (Part- Time) $16-$18/hr Depending on Experience Classic Collision is now hiring a Customer Service Representative....

Customer Service Representative

  • Portland, OR
  • 5 days ago
  • Portland, OR
  • 5 days ago

Customer Service Representative $18+/hr Depending on Experience Classic Collision is now hiring a Customer Service Representative....

Customer Service Representative

  • Eugene, OR
  • 5 days ago
  • Eugene, OR
  • 5 days ago

from day one Qualifications Customer service Mid-level Microsoft Office Computer skills Typing 10 key typing 2 years Communication skills Full Job Description What you'll need to succeed as a Customer...

Customer Service Representative - Healthcare

  • Salem, OR
  • 5 days ago
  • Salem, OR
  • 5 days ago

Based out of Oregon, one of the fastest growing Healthcare Insurance companies focused on Medicare Advantage Plans is interested in hiring Customer Service Representatives to their team onsite in Salem...

Customer Service Rep. - Health Plans

  • Salem, OR
  • 5 days ago
  • Salem, OR
  • 5 days ago

Currently seeking Customer Service Representatives to join the team at a major health plan company in Salem, OR!...

Customer Service Representative

  • Salem, OR
  • 5 days ago
  • Salem, OR
  • 5 days ago

Dable Auto Body is looking for a customer service representative to add to our team!...

Customer Service Representative

  • Eugene, OR
  • 6 days ago
  • Eugene, OR
  • 6 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Customer Service Representative

  • Eugene, OR
  • 6 days ago
  • Eugene, OR
  • 6 days ago

Customer Service Representative 3.0 3.0 out of 5 stars Eugene, OR 97401 Overview Customer experience at PenFed starts with you! Our team is responsible for providing exceptional customer service....

Customer Service Rep. I 2P-10:30P(CVDJP00031117)

  • Portland, OR
  • 6 days ago
  • Portland, OR
  • 6 days ago

Customer service agents may be inbound, outbound or a combination of both....

Customer Service Representative

  • Springfield, OR
  • 6 days ago
  • Springfield, OR
  • 6 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Rep. - Finance Tech. - Direct Hire

  • Beaverton, OR
  • 6 days ago
  • Beaverton, OR
  • 6 days ago

Job Description: We are seeking English & bilingual candidates to join our team as Customer Service Representatives....

Customer Service Representative / Auto Body

  • Portland, OR
  • 6 days ago
  • Portland, OR
  • 6 days ago

Customer Service Representative Position....

Customer Service Representative

  • The Dalles, OR
  • 7 days ago
  • The Dalles, OR
  • 7 days ago

We are looking for a Customer Service Representative ("CSR"). This is an entry level teller position responsible for day-to-day delivery of exceptional service to our clients....

Demographic Data for Oregon

Moving to Oregon? Find some basic demographic data about Oregon below.


Local
National
4,237,097
119,915

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Oregon

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Oregon offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Oregon
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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