Customer Service Jobs in Albany, OR
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Healthcare
- Salem, OR (23 miles from Albany, OR)
- 6 days ago
- Salem, OR (23 miles from Albany, OR)
- 6 days ago
Based out of Oregon, one of the fastest growing Healthcare Insurance companies focused on Medicare Advantage Plans is interested in hiring Customer Service Representatives to their team onsite in Salem...
Customer Service Rep. - Health Plans
- Salem, OR (23 miles from Albany, OR)
- 6 days ago
- Salem, OR (23 miles from Albany, OR)
- 6 days ago
Currently seeking Customer Service Representatives to join the team at a major health plan company in Salem, OR!...
Customer Service Representative
- Salem, OR (23 miles from Albany, OR)
- 6 days ago
- Salem, OR (23 miles from Albany, OR)
- 6 days ago
Dable Auto Body is looking for a customer service representative to add to our team!...
Part Time Customer Service Associate
- Salem, OR (23 miles from Albany, OR)
- 30+ days ago
- Salem, OR (23 miles from Albany, OR)
- 30+ days ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
Customer Service Rep(07252) - 1420 NW 9th st. Ste A
- Corvallis, OR (6 miles from Albany, OR)
- 45+ days ago
- Corvallis, OR (6 miles from Albany, OR)
- 45+ days ago
Company Description Our Customer Service Position is an entry level position. We have many opportunities for advancement. Training and Wage Rates Orientation and training provided on the job....
Customer Service Rep(07201) - 2455 NW MONROE AVE
- Corvallis, OR (6 miles from Albany, OR)
- 45+ days ago
- Corvallis, OR (6 miles from Albany, OR)
- 45+ days ago
Company Description Our Customer Service Position is an entry level position. We have many opportunities for advancement. Training and Wage Rates Orientation and training provided on the job....
Customer Service Rep(07258) - 1080 N 1st St.
- Stayton, OR (22 miles from Albany, OR)
- 45+ days ago
- Stayton, OR (22 miles from Albany, OR)
- 45+ days ago
Company Description Our Customer Service Position is an entry level position. We have many opportunities for advancement. Training and Wage Rates Orientation and training provided on the job....
Customer Service Rep(09386) - 2210 S. Santiam Hwy.
- Lebanon, OR (19 miles from Albany, OR)
- 45+ days ago
- Lebanon, OR (19 miles from Albany, OR)
- 45+ days ago
Company Description Our Customer Service Position is an entry level position. We have many opportunities for advancement. Training and Wage Rates Orientation and training provided on the job....
Customer Service Rep(07202) - 310 Main St. E.
- Monmouth, OR (14 miles from Albany, OR)
- 45+ days ago
- Monmouth, OR (14 miles from Albany, OR)
- 45+ days ago
Company Description Our Customer Service Position is an entry level position. We have many opportunities for advancement. Training and Wage Rates Orientation and training provided on the job....
Company Description Our Customer Service Position is an entry level position. We have many opportunities for advancement. Training and Wage Rates Orientation and training provided on the job....
Retail Customer Service Associate
- Salem, OR (23 miles from Albany, OR)
- 45+ days ago
- Salem, OR (23 miles from Albany, OR)
- 45+ days ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
Customer Service Rep(07209) - 411 Lancaster Drive NE
- Salem, OR (23 miles from Albany, OR)
- 90+ days ago
- Salem, OR (23 miles from Albany, OR)
- 90+ days ago
Company Description Job Description The following general description applies to all hourly store team members. Please read the detailed information listed below. Job Duties Operate all equipment...
Customer Service Representative
- Salem, OR (23 miles from Albany, OR)
- 30+ days ago
- Salem, OR (23 miles from Albany, OR)
- 30+ days ago
If you are a dependable team player with a passion for delivering exceptional customer service, apply today to join our supportive and dynamic team!...
Customer Service Representative 2 - Repro/Auxiliary/Mailing Service
- Salem, OR (23 miles from Albany, OR)
- 45+ days ago
- Salem, OR (23 miles from Albany, OR)
- 45+ days ago
SUMMER POSITION: Teacher - Secondary JobID: 11577 Position Type: SUMMER SCHOOL/Certificated Date Posted: 5/3/2024 Location: TBD Date Available: 06/17/2024 Closing Date: 05/15/2024 GENERAL SUMMARY...
Demographic Data for Albany, OR
Moving to Albany, OR? Find some basic demographic data about Albany, OR below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Albany, OR
Highest Education Level
Customer Services in Albany, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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