Customer Service Jobs in Burlington, ON

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-5 of 5 Jobs

Customer Service Representative

Hamilton, ON (8 miles from Burlington, ON)
10 hours ago

Hamilton, ON (8 miles from Burlington, ON)
10 hours ago

Do you have a passion for providing exceptional customer service? Are you seeking a career opportunity in the financial industry?...

Customer Service Representative

Mississauga, ON (17 miles from Burlington, ON)
11 days ago

Mississauga, ON (17 miles from Burlington, ON)
11 days ago

Application Deadline: 03/19/2025 Address: 100 City Centre Dr, Unit 1-111 Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies...

Customer Service Representative Oakville -Mortgages

Oakville, ON (8 miles from Burlington, ON)
17 days ago

Oakville, ON (8 miles from Burlington, ON)
17 days ago

Your exceptional communication skills and dedication to customer service will make a real impact in this permanent full-time role....

Customer Service Representative

Hamilton, ON (8 miles from Burlington, ON)
30+ days ago

Hamilton, ON (8 miles from Burlington, ON)
30+ days ago

Your Part in It: Working out of our growing Hamilton, ON are looking for our next Customer Service Representative....

Storage Customer Service Representative

Hamilton, ON (8 miles from Burlington, ON)
90+ days ago

Hamilton, ON (8 miles from Burlington, ON)
90+ days ago

U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....

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Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Customer Service

Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Burlington, ON

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Burlington, ON offer the following education background

Bachelor's Degree

35.0%

High School or GED

20.7%

Associate's Degree

16.6%

Vocational Degree or Certification

15.3%

Master's Degree

8.0%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Burlington, ON

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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