Customer Service Jobs in Ontario
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Toronto (YYZ)
- Mississauga, ON
- moments ago
- Mississauga, ON
- moments ago
#LI-DNI Duties & Responsibilities Provide high quality customer service....
Customer Service Representative (Part-time 12-20 hours per week)
- Thunder Bay, ON
- 2 hours ago
- Thunder Bay, ON
- 2 hours ago
Self-motivated, with high energy and dedication to customer service and sales growth. Must be comfortable on daily use of technology....
Location: Markham, ON Job Title: Bilingual Customer Service Insurance Advisor Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada....
Bilingual Customer Service Insurance Advisor - Hybrid-Ottawa
- Gloucester, ON
- 3 days ago
- Gloucester, ON
- 3 days ago
Position: Customer Service Insurance Advisor - Permanent full time Must be local to the Ottawa, ON area....
Bilingual Customer Service Insurance Advisor - Hybrid- Markham
- Markham, ON
- 3 days ago
- Markham, ON
- 3 days ago
Position: Customer Service Insurance Advisor - Permanent full time Must be local to the Markham, ON area....
Kelly Services is seeking an enthusiastic and dedicated Customer Service Representative to join our client, located in Windsor, ON, for a temporary-ongoing opportunity....
service in a courteous, friendly and attentive manner....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Bilingual French Customer Service Representative Remote
- North York, ON
- 21 days ago
- North York, ON
- 21 days ago
Randstad is seeking a dynamic and highly motivated Bilingual Customer Service Representative to join our client's team in North York....
Remote WorkDo you have a passion for providing exceptional customer service? Are you seeking a career opportunity in the financial industry?...
Experience: Minimum of 3-5 years experience in customer service or inside sales in a service environment....
Application Deadline: 04/19/2025 Address: 3643 Cawthra Road Suite B-1 Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies...
Customer Service Representative Oakville -Mortgages
- Oakville, ON
- 45+ days ago
- Oakville, ON
- 45+ days ago
Your exceptional communication skills and dedication to customer service will make a real impact in this permanent full-time role....
Your Part in It: Working out of our growing Hamilton, ON are looking for our next Customer Service Representative....
Customer Service Representative (Bilingual: French/English) On-Site
- Chatham, ON
- 90+ days ago
- Chatham, ON
- 90+ days ago
Job Title: Customer Service Representative (Bilingual: French/English) On-Site Job Description The French Bilingual Customer Service Representative interfaces with customers via inbound/outbound calls...
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ontario
Highest Education Level
Customer Services in Ontario offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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