Customer Service Jobs in Westfield Center, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 20 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Akron, OH (21 miles from Westfield Center, OH)
  • 1 day ago
  • Akron, OH (21 miles from Westfield Center, OH)
  • 1 day ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative (Onsite)

  • Broadview Heights, OH (23 miles from Westfield Center, OH)
  • 2 days ago
  • Broadview Heights, OH (23 miles from Westfield Center, OH)
  • 2 days ago

Role Overview: Could you be our next Bi-lingual Customer Service Representative? Globe Life is looking for a Bi-lingual Customer Service Representative to join the team!...

Customer Service Representative

  • Akron, OH (21 miles from Westfield Center, OH)
  • 4 days ago
  • Akron, OH (21 miles from Westfield Center, OH)
  • 4 days ago

Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....

Customer Service Representative

  • Valley City, OH (14 miles from Westfield Center, OH)
  • 7 days ago
  • Valley City, OH (14 miles from Westfield Center, OH)
  • 7 days ago

Apply to be a Contact Center Customer Service Representative today!...

Customer Service Associate

  • Strongsville, OH (20 miles from Westfield Center, OH)
  • 9 days ago
  • Strongsville, OH (20 miles from Westfield Center, OH)
  • 9 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative (Loan Consultant I)

  • Fairlawn, OH (17 miles from Westfield Center, OH)
  • 9 days ago
  • Fairlawn, OH (17 miles from Westfield Center, OH)
  • 9 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

CSR Personal Lines

  • Wooster, OH (16 miles from Westfield Center, OH)
  • 10 days ago
  • Wooster, OH (16 miles from Westfield Center, OH)
  • 10 days ago

In addition, it involves rating, oral and written communication, working knowledge of Personal Lines coverage, as well as working with reports and policy systems....

Customer Service Representative (Loan Consultant I)

  • Fairlawn, OH (17 miles from Westfield Center, OH)
  • 11 days ago
  • Fairlawn, OH (17 miles from Westfield Center, OH)
  • 11 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Emergency Dispatch

  • Akron, OH (21 miles from Westfield Center, OH)
  • 11 days ago
  • Akron, OH (21 miles from Westfield Center, OH)
  • 11 days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...

Overnight 3rd Shift Customer Service Representative

  • Copley, OH (15 miles from Westfield Center, OH)
  • 16 days ago
  • Copley, OH (15 miles from Westfield Center, OH)
  • 16 days ago

Store 4705581: 1456 S Cleveland Massillon Rd, Copley, Ohio 44321 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative, Full or Part Time

  • Ashland, OH (23 miles from Westfield Center, OH)
  • 16 days ago
  • Ashland, OH (23 miles from Westfield Center, OH)
  • 16 days ago

Store 4705201: 615 Cottage St, Ashland, Ohio 44805 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Akron, OH (21 miles from Westfield Center, OH)
  • 17 days ago
  • Akron, OH (21 miles from Westfield Center, OH)
  • 17 days ago

Job Description Summary The Customer Service Representative facilitates internal and external customer satisfaction....

Customer Service Representative

  • Akron, OH (21 miles from Westfield Center, OH)
  • 21 days ago
  • Akron, OH (21 miles from Westfield Center, OH)
  • 21 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Akron, OH (21 miles from Westfield Center, OH)
  • 22 days ago
  • Akron, OH (21 miles from Westfield Center, OH)
  • 22 days ago

Store 4705419: 1830 E Waterloo Rd, Akron, Ohio 44306 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Rep full and part time

  • Akron, OH (21 miles from Westfield Center, OH)
  • 29 days ago
  • Akron, OH (21 miles from Westfield Center, OH)
  • 29 days ago

Store 4705590: 1559 E Market St, Akron, Ohio 44305 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Demographic Data for Westfield Center, OH

Moving to Westfield Center, OH? Find some basic demographic data about Westfield Center, OH below.


Local
National
928
15
Small

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Westfield Center, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Westfield Center, OH offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Westfield Center, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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