Customer Service Jobs in Ohio

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 172 Jobs

Customer Service Representative

  • Heath, OH
  • 5 days ago
  • Heath, OH
  • 5 days ago

As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....

Customer Service Representative (Hybrid)

  • New Albany, OH
  • 30+ days ago
  • New Albany, OH
  • 30+ days ago

Job Description : We are immediately hiring a Customer Service Representative (Hybrid) in New Albany, OH for our Supply Chain Solutions division....

Customer Service Representative (Onsite)

  • Broadview Heights, OH
  • 1 day ago
  • Broadview Heights, OH
  • 1 day ago

Role Overview: Could you be our next Bi-lingual Customer Service Representative? Globe Life is looking for a Bi-lingual Customer Service Representative to join the team!...

Customer Service Representative (Loan Consultant I)

  • Middleburg Heights, OH
  • 1 day ago
  • Middleburg Heights, OH
  • 1 day ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Retail Loss Prevention Customer Service Associate II

  • Toledo, OH
  • 1 day ago
  • Toledo, OH
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Pharmacy Customer Service Associate

  • Dayton, OH
  • 1 day ago
  • Dayton, OH
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, Full or Part Time

  • Crooksville, OH
  • 1 day ago
  • Crooksville, OH
  • 1 day ago

Store 4705356: 141 W Main St, Crooksville, Ohio 43731 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Dayton, OH
  • 2 days ago
  • Dayton, OH
  • 2 days ago

CUSTOMER SERVICE REPRESENTATIVE - SEEKING BILINGUAL SPEAKER POSITION SUMMARY/OBJECTIVE The Customer Service Representative position is a member of the Customer Experience Center Team in our Dayton,...

Customer Service Associate - Dinner/Close Shift

  • Huber Heights, OH
  • 2 days ago
  • Huber Heights, OH
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Westlake, OH
  • 2 days ago
  • Westlake, OH
  • 2 days ago

Additional Skills Supply chain Customer service Sales...

Customer Service Representative

  • Akron, OH
  • 2 days ago
  • Akron, OH
  • 2 days ago

Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....

Customer Service Representative

  • Columbus, OH
  • 2 days ago
  • Columbus, OH
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Part Time Customer Service Representative

  • Cleveland Hts, OH
  • 2 days ago
  • Cleveland Hts, OH
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Bryan, OH
  • 2 days ago
  • Bryan, OH
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Fairfield, OH
  • 3 days ago
  • Fairfield, OH
  • 3 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Demographic Data for Ohio

Moving to Ohio? Find some basic demographic data about Ohio below.


Local
National
11,799,441
250,936

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Ohio

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Ohio offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ohio
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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