Customer Service Jobs in West Chester, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Multi-Color Corporation
- Batavia, OH (21 miles from West Chester, OH)
- 8 days ago
- Multi-Color Corporation
- Batavia, OH (21 miles from West Chester, OH)
- 8 days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Retail Loss Prevention Customer Service Associate II
- Miamisburg, OH (22 miles from West Chester, OH)
- 2 days ago
- Miamisburg, OH (22 miles from West Chester, OH)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Cosmetics
- Batavia, OH (21 miles from West Chester, OH)
- 7 days ago
- Batavia, OH (21 miles from West Chester, OH)
- 7 days ago
Working for our team, you can truly make a difference.The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers...
Inbound Customer Service Representative
- Milford, OH (15 miles from West Chester, OH)
- 10 days ago
- Milford, OH (15 miles from West Chester, OH)
- 10 days ago
The Inbound Customer Service Representative will have the following responsibilities: • Handle inbound calls and email services inquiries on queries such as: 1) Process & status of Estimate or Supplement...
Customer Service Representative / Warehouse Worker
- Cincinnati, OH (12 miles from West Chester, OH)
- 10 days ago
- Cincinnati, OH (12 miles from West Chester, OH)
- 10 days ago
Would you like to join a team where you can make a difference and have fun doing it? Join Florida Tile! For over sixty years, Florida Tile has consistently taken the lead as an innovator by...
Digital Customer Service Representative - Starting at $20.05/hourly
- Erlanger, KY (23 miles from West Chester, OH)
- 14 days ago
- Erlanger, KY (23 miles from West Chester, OH)
- 14 days ago
#CustomerSupport ------------------------------------------------------ Job Family Group: Customer Service ------------------------------------------------------ Job Family: Digital Service --------...
Loss Prevention Customer Service Associate I
- Miamisburg, OH (22 miles from West Chester, OH)
- 16 days ago
- Miamisburg, OH (22 miles from West Chester, OH)
- 16 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative (Life Insurance, Annuity & Disability)
- Cincinnati, OH (12 miles from West Chester, OH)
- 19 days ago
- Cincinnati, OH (12 miles from West Chester, OH)
- 19 days ago
Previous experience in a call center or customer service capacity highly preferred. Series 6 or Series 99 license preferred....
Part-Time Customer Service Associate (Northern Kentucky University Student Only)
- Highland Heights, KY (22 miles from West Chester, OH)
- 24 days ago
- Highland Heights, KY (22 miles from West Chester, OH)
- 24 days ago
OverviewThe Customer Service Associate position is a part-time position that rotates job duties based on business needs that are largely driven by volume increases (seasonal and predicted) and demand...
Pharmacy Customer Service Associate
- Hamilton, OH (7 miles from West Chester, OH)
- 45+ days ago
- Hamilton, OH (7 miles from West Chester, OH)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Weekend Availability
- West Chester, OH
- 45+ days ago
- West Chester, OH
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative- Entry Level
- Wilder, KY (18 miles from West Chester, OH)
- 45+ days ago
- Wilder, KY (18 miles from West Chester, OH)
- 45+ days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Rep(01444) - 102 Pavillion Parkway
- Fort Thomas, KY (16 miles from West Chester, OH)
- 90+ days ago
- Fort Thomas, KY (16 miles from West Chester, OH)
- 90+ days ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service....
Customer Service Rep(02148) - 7569 Bridgetown Rd
- Cincinnati, OH (12 miles from West Chester, OH)
- 90+ days ago
- Cincinnati, OH (12 miles from West Chester, OH)
- 90+ days ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service....
Customer Service Representative
- Cincinnati, OH (12 miles from West Chester, OH)
- 28 days ago
- Cincinnati, OH (12 miles from West Chester, OH)
- 28 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Demographic Data for West Chester, OH
Moving to West Chester, OH? Find some basic demographic data about West Chester, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in West Chester, OH
Highest Education Level
Customer Services in West Chester, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »