Customer Service Jobs in Union, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs

Customer Service Representative

  • Middletown, OH (24 miles from Union, OH)
  • 30+ days ago
  • Middletown, OH (24 miles from Union, OH)
  • 30+ days ago

As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....

Customer Service Associate - Dinner/Close Shift

  • Huber Heights, OH (12 miles from Union, OH)
  • 4 days ago
  • Huber Heights, OH (12 miles from Union, OH)
  • 4 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Huber Heights, OH (12 miles from Union, OH)
  • 4 days ago
  • Huber Heights, OH (12 miles from Union, OH)
  • 4 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Associate

  • Middletown, OH (24 miles from Union, OH)
  • 7 days ago
  • Middletown, OH (24 miles from Union, OH)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Dayton, OH (11 miles from Union, OH)
  • 7 days ago
  • Dayton, OH (11 miles from Union, OH)
  • 7 days ago

Requisition Number: 194842 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Customer Service Associate - Weekend Availability

  • Beavercreek, OH (22 miles from Union, OH)
  • 14 days ago
  • Beavercreek, OH (22 miles from Union, OH)
  • 14 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Trotwood, OH (8 miles from Union, OH)
  • 21 days ago
  • Trotwood, OH (8 miles from Union, OH)
  • 21 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - PT

  • Vandalia, OH (5 miles from Union, OH)
  • 30+ days ago
  • Vandalia, OH (5 miles from Union, OH)
  • 30+ days ago

service....

Customer Service Representative - FT

  • Vandalia, OH (5 miles from Union, OH)
  • 30+ days ago
  • Vandalia, OH (5 miles from Union, OH)
  • 30+ days ago

service....

Senior Customer Service Representative

  • Vandalia, OH (5 miles from Union, OH)
  • 45+ days ago
  • Vandalia, OH (5 miles from Union, OH)
  • 45+ days ago

Applies customer service training and uses prepared scripts to address and resolve customer concerns and overcome objections by telephone....

Customer Service Representative

  • Fairborn, OH (17 miles from Union, OH)
  • 60+ days ago
  • Fairborn, OH (17 miles from Union, OH)
  • 60+ days ago

What You’ll Do: Provide unmatched customer service....

Customer Service Rep(02684) - 515 Wagner Ave

  • Greenville, OH (22 miles from Union, OH)
  • 60+ days ago
  • Greenville, OH (22 miles from Union, OH)
  • 60+ days ago

Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game?...

Customer Service Rep(02347) - 120 N Sunset

  • Piqua, OH (20 miles from Union, OH)
  • 60+ days ago
  • Piqua, OH (20 miles from Union, OH)
  • 60+ days ago

Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game?...

Customer Service Representative

  • Vandalia, OH (5 miles from Union, OH)
  • 60+ days ago
  • Vandalia, OH (5 miles from Union, OH)
  • 60+ days ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Customer Service Rep(02343) - 937 W Main St

  • Tipp City, OH (9 miles from Union, OH)
  • 90+ days ago
  • Tipp City, OH (9 miles from Union, OH)
  • 90+ days ago

Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game?...

Demographic Data for Union, OH

Moving to Union, OH? Find some basic demographic data about Union, OH below.


Local
National
11,799,441
250,936

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Union, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Union, OH offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Union, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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