Customer Service Jobs in Toledo, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Toledo, OH
- 22 hours ago
- Toledo, OH
- 22 hours ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote Workservice via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Perrysburg, OH (8 miles from Toledo, OH)
- 11 days ago
- Perrysburg, OH (8 miles from Toledo, OH)
- 11 days ago
Store 4705443: 28350 Oregon Rd, Perrysburg, Ohio 43551 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative(Patient Representative)
- Toledo, OH
- 13 days ago
- Toledo, OH
- 13 days ago
Job Description UCB is looking for a positive and professional Customer Service representative to join our growing team....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Monroe, MI (18 miles from Toledo, OH)
- 16 days ago
- Monroe, MI (18 miles from Toledo, OH)
- 16 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
- Dundee, MI (21 miles from Toledo, OH)
- 18 days ago
- Dundee, MI (21 miles from Toledo, OH)
- 18 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative, Full or Part Time
- Perrysburg, OH (8 miles from Toledo, OH)
- 21 days ago
- Perrysburg, OH (8 miles from Toledo, OH)
- 21 days ago
Store 4705443: 28350 Oregon Rd, Perrysburg, Ohio 43551 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Oregon, OH (2 miles from Toledo, OH)
- 29 days ago
- Oregon, OH (2 miles from Toledo, OH)
- 29 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
JOB SUMMARY:The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
- Maumee, OH (8 miles from Toledo, OH)
- 90+ days ago
- Maumee, OH (8 miles from Toledo, OH)
- 90+ days ago
Review customer requests for quotes and government solicitations (with guidance of the Contracts & Customer Service Supervisor and Customer Service Manager)....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Toledo, OH
Moving to Toledo, OH? Find some basic demographic data about Toledo, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Toledo, OH
Highest Education Level
Customer Services in Toledo, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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