Customer Service Jobs in Toledo, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-12 of 12 Jobs

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Retail Loss Prevention Customer Service Associate II

  • Toledo, OH
  • 3 days ago
  • Toledo, OH
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Perrysburg, OH (8 miles from Toledo, OH)
  • 11 days ago
  • Perrysburg, OH (8 miles from Toledo, OH)
  • 11 days ago

Store 4705443: 28350 Oregon Rd, Perrysburg, Ohio 43551 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative(Patient Representative)

  • Toledo, OH
  • 12 days ago
  • Toledo, OH
  • 12 days ago

Job Description UCB is looking for a positive and professional Customer Service representative to join our growing team....

LP Customer Service Associate II

  • Toledo, OH
  • 14 days ago
  • Toledo, OH
  • 14 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Monroe, MI (18 miles from Toledo, OH)
  • 16 days ago
  • Monroe, MI (18 miles from Toledo, OH)
  • 16 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Associate

  • Dundee, MI (21 miles from Toledo, OH)
  • 18 days ago
  • Dundee, MI (21 miles from Toledo, OH)
  • 18 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lead Customer Service Representative, Full or Part Time

  • Perrysburg, OH (8 miles from Toledo, OH)
  • 21 days ago
  • Perrysburg, OH (8 miles from Toledo, OH)
  • 21 days ago

Store 4705443: 28350 Oregon Rd, Perrysburg, Ohio 43551 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate - Temporary

  • Oregon, OH (2 miles from Toledo, OH)
  • 29 days ago
  • Oregon, OH (2 miles from Toledo, OH)
  • 29 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Toledo, OH
  • 30+ days ago
  • Toledo, OH
  • 30+ days ago

JOB SUMMARY:The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....

Customer Service Rep

  • Maumee, OH (8 miles from Toledo, OH)
  • 90+ days ago
  • Maumee, OH (8 miles from Toledo, OH)
  • 90+ days ago

Review customer requests for quotes and government solicitations (with guidance of the Contracts & Customer Service Supervisor and Customer Service Manager)....

Pharmacy Customer Service Associate

  • Toledo, OH
  • 90+ days ago
  • Toledo, OH
  • 90+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Toledo, OH

Moving to Toledo, OH? Find some basic demographic data about Toledo, OH below.


Local
National
300,698
6,100
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Toledo, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Toledo, OH offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Toledo, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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