Customer Service Jobs in Seville, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 16 Jobs

Personal Lines Customer Service Rep

  • Strongsville, OH (19 miles from Seville, OH)
  • 12 days ago
  • Strongsville, OH (19 miles from Seville, OH)
  • 12 days ago

Insurance agency seeking full-time, personal lines CSR(Customer Service Representative). Strong communication (written, oral and computer) skills. Insurance license a plus but not required....

Customer Care Specialist

  • Uniontown, OH (24 miles from Seville, OH)
  • 30+ days ago
  • Uniontown, OH (24 miles from Seville, OH)
  • 30+ days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...

Call Center Representative

  • Akron, OH (18 miles from Seville, OH)
  • 30+ days ago
  • Akron, OH (18 miles from Seville, OH)
  • 30+ days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...

Overnight 3rd Shift Customer Service Representative

  • Copley, OH (13 miles from Seville, OH)
  • 45+ days ago
  • Copley, OH (13 miles from Seville, OH)
  • 45+ days ago

Store 4705581: 1456 S Cleveland Massillon Rd, Copley, Ohio 44321 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Part Time

  • Cuyahoga Falls, OH (22 miles from Seville, OH)
  • 45+ days ago
  • Cuyahoga Falls, OH (22 miles from Seville, OH)
  • 45+ days ago

Store 4705619: 2709 Front St, Cuyahoga Falls, Ohio 44221 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Parma Heights, OH (24 miles from Seville, OH)
  • 60+ days ago
  • Parma Heights, OH (24 miles from Seville, OH)
  • 60+ days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Associate

  • Brunswick, OH (14 miles from Seville, OH)
  • 60+ days ago
  • Brunswick, OH (14 miles from Seville, OH)
  • 60+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Cuyahoga Falls, OH (22 miles from Seville, OH)
  • 90+ days ago
  • Cuyahoga Falls, OH (22 miles from Seville, OH)
  • 90+ days ago

Store 4705402: 310 Tallmadge Rd, Cuyahoga Falls, Ohio 44221 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Brecksville, OH (23 miles from Seville, OH)
  • 90+ days ago
  • Brecksville, OH (23 miles from Seville, OH)
  • 90+ days ago

The customer service representative will provide information to customers in response to inquiries about products and services, via email and phone....

Retail Customer Service Associate

  • Fairlawn, OH (15 miles from Seville, OH)
  • 28 days ago
  • Fairlawn, OH (15 miles from Seville, OH)
  • 28 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3750 W Market St Unit J, Fairlawn...

CSR Personal Lines

  • Wooster, OH (17 miles from Seville, OH)
  • 30+ days ago
  • Wooster, OH (17 miles from Seville, OH)
  • 30+ days ago

In addition, it involves rating, oral and written communication, working knowledge of Personal Lines coverage, as well as working with reports and policy systems....

Customer Service Representative, Full or Part Time

  • Stow, OH (24 miles from Seville, OH)
  • 45+ days ago
  • Stow, OH (24 miles from Seville, OH)
  • 45+ days ago

Store 4705416: 4936 Fishcreek Rd, Stow, Ohio 44224 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative

  • Akron, OH (18 miles from Seville, OH)
  • 45+ days ago
  • Akron, OH (18 miles from Seville, OH)
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Lead Customer Service Representative, Full or Part Time

  • Rittman, OH (7 miles from Seville, OH)
  • 60+ days ago
  • Rittman, OH (7 miles from Seville, OH)
  • 60+ days ago

Store 4705587: 10302 Akron Rd, Rittman, Ohio 44270 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Full or Part Time

  • Akron, OH (18 miles from Seville, OH)
  • 90+ days ago
  • Akron, OH (18 miles from Seville, OH)
  • 90+ days ago

Store 4705620: 924 E Exchange St, Akron, Ohio 44306 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Demographic Data for Seville, OH

Moving to Seville, OH? Find some basic demographic data about Seville, OH below.


Local
National
6,900
173
Medium/Sm

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Seville, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Seville, OH offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Seville, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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