Customer Service Jobs in Seville, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 27 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Akron, OH (18 miles from Seville, OH)
  • 20 hours ago
  • Akron, OH (18 miles from Seville, OH)
  • 20 hours ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative

  • Parma Heights, OH (24 miles from Seville, OH)
  • 30+ days ago
  • Parma Heights, OH (24 miles from Seville, OH)
  • 30+ days ago

As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....

Customer Service Representative (Onsite)

  • Broadview Heights, OH (22 miles from Seville, OH)
  • 2 days ago
  • Broadview Heights, OH (22 miles from Seville, OH)
  • 2 days ago

Role Overview: Could you be our next Bi-lingual Customer Service Representative? Globe Life is looking for a Bi-lingual Customer Service Representative to join the team!...

Customer Service Representative (Loan Consultant I)

  • Middleburg Heights, OH (24 miles from Seville, OH)
  • 3 days ago
  • Middleburg Heights, OH (24 miles from Seville, OH)
  • 3 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative

  • Akron, OH (18 miles from Seville, OH)
  • 4 days ago
  • Akron, OH (18 miles from Seville, OH)
  • 4 days ago

Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....

Customer Service Representative

  • Valley City, OH (13 miles from Seville, OH)
  • 7 days ago
  • Valley City, OH (13 miles from Seville, OH)
  • 7 days ago

Apply to be a Contact Center Customer Service Representative today!...

Customer Service Representative (Loan Consultant II)

  • Middleburg Heights, OH (24 miles from Seville, OH)
  • 7 days ago
  • Middleburg Heights, OH (24 miles from Seville, OH)
  • 7 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Associate

  • Strongsville, OH (19 miles from Seville, OH)
  • 8 days ago
  • Strongsville, OH (19 miles from Seville, OH)
  • 8 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative (Loan Consultant I)

  • Fairlawn, OH (15 miles from Seville, OH)
  • 9 days ago
  • Fairlawn, OH (15 miles from Seville, OH)
  • 9 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

CSR Personal Lines

  • Wooster, OH (17 miles from Seville, OH)
  • 10 days ago
  • Wooster, OH (17 miles from Seville, OH)
  • 10 days ago

In addition, it involves rating, oral and written communication, working knowledge of Personal Lines coverage, as well as working with reports and policy systems....

Customer Care Specialist

  • Uniontown, OH (24 miles from Seville, OH)
  • 11 days ago
  • Uniontown, OH (24 miles from Seville, OH)
  • 11 days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...

Emergency Dispatch

  • Akron, OH (18 miles from Seville, OH)
  • 11 days ago
  • Akron, OH (18 miles from Seville, OH)
  • 11 days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...

Overnight 3rd Shift Customer Service Representative

  • Copley, OH (13 miles from Seville, OH)
  • 16 days ago
  • Copley, OH (13 miles from Seville, OH)
  • 16 days ago

Store 4705581: 1456 S Cleveland Massillon Rd, Copley, Ohio 44321 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Akron, OH (18 miles from Seville, OH)
  • 17 days ago
  • Akron, OH (18 miles from Seville, OH)
  • 17 days ago

Job Description Summary The Customer Service Representative facilitates internal and external customer satisfaction....

Customer Service Associate

  • Parma Heights, OH (24 miles from Seville, OH)
  • 20 days ago
  • Parma Heights, OH (24 miles from Seville, OH)
  • 20 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Seville, OH

Moving to Seville, OH? Find some basic demographic data about Seville, OH below.


Local
National
6,900
173
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Seville, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Seville, OH offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Seville, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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