Customer Service Jobs in Salem, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Youngstown, OH (17 miles from Salem, OH)
- 2 days ago
- Youngstown, OH (17 miles from Salem, OH)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Ravenna, OH (24 miles from Salem, OH)
- 18 days ago
- Ravenna, OH (24 miles from Salem, OH)
- 18 days ago
Wastequip Customer Service Representative in Ravanna , Ohio Description Pay range: $17.50 - $21.00 DOEKey Responsibilities: Respond promptly and effectively to all customer inquiries, including price...
- Alliance, OH (14 miles from Salem, OH)
- 30+ days ago
- Alliance, OH (14 miles from Salem, OH)
- 30+ days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Retail Customer Service Associate
- Warren, OH (22 miles from Salem, OH)
- 30+ days ago
- Warren, OH (22 miles from Salem, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1040 Niles Cortland Rd Se, Warren...
Customer Service Representative
- Alliance, OH (14 miles from Salem, OH)
- 30+ days ago
- Alliance, OH (14 miles from Salem, OH)
- 30+ days ago
Service Representative PTC Alliance has a vacancy for a self-motivated, action oriented, and experienced Customer Service Representative in Alliance, OH....
Medical Equipment Customer Service Representative
- Girard, OH (20 miles from Salem, OH)
- 30+ days ago
- Girard, OH (20 miles from Salem, OH)
- 30+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Youngstown, OH (17 miles from Salem, OH)
- 60+ days ago
- Youngstown, OH (17 miles from Salem, OH)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Carrollton, OH (24 miles from Salem, OH)
- 90+ days ago
- Carrollton, OH (24 miles from Salem, OH)
- 90+ days ago
Store 4705225: 264 W Main St, Carrollton, Ohio 44615 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative, Full or Part Time
- Salem, OH
- 90+ days ago
- Salem, OH
- 90+ days ago
Store 4705234: 1827 S Lincoln, Salem, Ohio 44460 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Youngstown, OH (17 miles from Salem, OH)
- 90+ days ago
- Youngstown, OH (17 miles from Salem, OH)
- 90+ days ago
Store 4705330: 1821 Mahoning Ave, Youngstown, Ohio 44509 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Salem, OH
Moving to Salem, OH? Find some basic demographic data about Salem, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Salem, OH
Highest Education Level
Customer Services in Salem, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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