Customer Service Jobs in Richfield, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Cleveland, OH (18 miles from Richfield, OH)
- 2 days ago
- Cleveland, OH (18 miles from Richfield, OH)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Cleveland, OH (18 miles from Richfield, OH)
- 4 days ago
- Cleveland, OH (18 miles from Richfield, OH)
- 4 days ago
Minimum of 2 years of experience in a customer service-related position Experience in manufacturing customer service preferred Proficient in Microsoft Office applications (Outlook, Word, and Excel)...
Personal Lines Customer Service Rep
- Strongsville, OH (10 miles from Richfield, OH)
- 11 days ago
- Strongsville, OH (10 miles from Richfield, OH)
- 11 days ago
Insurance agency seeking full-time, personal lines CSR(Customer Service Representative). Strong communication (written, oral and computer) skills. Insurance license a plus but not required....
Retail Loss Prevention Customer Service Associate I
- Warrensville Heights, OH (18 miles from Richfield, OH)
- 12 days ago
- Warrensville Heights, OH (18 miles from Richfield, OH)
- 12 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Ravenna, OH (24 miles from Richfield, OH)
- 18 days ago
- Ravenna, OH (24 miles from Richfield, OH)
- 18 days ago
Wastequip Customer Service Representative in Ravanna , Ohio Description Pay range: $17.50 - $21.00 DOEKey Responsibilities: Respond promptly and effectively to all customer inquiries, including price...
Customer Service/ Lot Attendant
- Cleveland Hts, OH (18 miles from Richfield, OH)
- 30+ days ago
- Cleveland Hts, OH (18 miles from Richfield, OH)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Uniontown, OH (21 miles from Richfield, OH)
- 30+ days ago
- Uniontown, OH (21 miles from Richfield, OH)
- 30+ days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
- Akron, OH (14 miles from Richfield, OH)
- 30+ days ago
- Akron, OH (14 miles from Richfield, OH)
- 30+ days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Customer Service Representative
- Greentown, OH (24 miles from Richfield, OH)
- 30+ days ago
- Greentown, OH (24 miles from Richfield, OH)
- 30+ days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
70182-LP Customer Service Associate II
- Brooklyn, OH (15 miles from Richfield, OH)
- 45+ days ago
- Brooklyn, OH (15 miles from Richfield, OH)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
70182-LP Customer Service Associate II
- South Euclid, OH (19 miles from Richfield, OH)
- 45+ days ago
- South Euclid, OH (19 miles from Richfield, OH)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative, Part Time
- Cuyahoga Falls, OH (10 miles from Richfield, OH)
- 45+ days ago
- Cuyahoga Falls, OH (10 miles from Richfield, OH)
- 45+ days ago
Store 4705619: 2709 Front St, Cuyahoga Falls, Ohio 44221 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Parma Heights, OH (13 miles from Richfield, OH)
- 60+ days ago
- Parma Heights, OH (13 miles from Richfield, OH)
- 60+ days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Avon, OH (24 miles from Richfield, OH)
- 60+ days ago
- Avon, OH (24 miles from Richfield, OH)
- 60+ days ago
Replies within 24 hours You're a positive 'people' person with a can-do spirit. When speaking with someone, you make them feel like they're the most important person in the world. People can tell...
- Brunswick, OH (10 miles from Richfield, OH)
- 60+ days ago
- Brunswick, OH (10 miles from Richfield, OH)
- 60+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Richfield, OH
Moving to Richfield, OH? Find some basic demographic data about Richfield, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Richfield, OH
Highest Education Level
Customer Services in Richfield, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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