Customer Service Jobs in Mentor, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- North Randall, OH (19 miles from Mentor, OH)
- 1 day ago
- North Randall, OH (19 miles from Mentor, OH)
- 1 day ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Description This position helps generate revenue by obtaining orders, understanding customer's needs, solving problems, providing technical information, and developing accounts. This position will...
Customer Service Representative - FT
- Cleveland, OH (22 miles from Mentor, OH)
- 6 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 6 days ago
service....
Customer Service Representative
- Cleveland, OH (22 miles from Mentor, OH)
- 7 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 7 days ago
Minimum of 2 years of experience in a customer service-related position Experience in manufacturing customer service preferred Proficient in Microsoft Office applications (Outlook, Word, and Excel)...
Retail Loss Prevention Customer Service Associate I
- Warrensville Heights, OH (16 miles from Mentor, OH)
- 16 days ago
- Warrensville Heights, OH (16 miles from Mentor, OH)
- 16 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service/ Lot Attendant
- Cleveland Hts, OH (18 miles from Mentor, OH)
- 30+ days ago
- Cleveland Hts, OH (18 miles from Mentor, OH)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Overnight 3rd Shift Customer Service Representative, Full or Part Time
- Eastlake, OH (6 miles from Mentor, OH)
- 45+ days ago
- Eastlake, OH (6 miles from Mentor, OH)
- 45+ days ago
Store 4705712: 35779 Vine St, Eastlake, Ohio 44094 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
70182-LP Customer Service Associate II
- South Euclid, OH (16 miles from Mentor, OH)
- 45+ days ago
- South Euclid, OH (16 miles from Mentor, OH)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Lead Customer Service Representative, Full or Part Time
- Eastlake, OH (6 miles from Mentor, OH)
- 60+ days ago
- Eastlake, OH (6 miles from Mentor, OH)
- 60+ days ago
Store 4705712: 35779 Vine St, Eastlake, Ohio 44094 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Cleveland, OH (22 miles from Mentor, OH)
- 30+ days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 30+ days ago
OUR VISION: Being the best customer service company in the world. OUR PURPOSE: Create packaging solutions for lifes essentials....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5600 Emerald Ct, Mentor, OH 44060...
Customer Service Representative
- North Randall, OH (19 miles from Mentor, OH)
- 45+ days ago
- North Randall, OH (19 miles from Mentor, OH)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Cleveland, OH (22 miles from Mentor, OH)
- 45+ days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 45+ days ago
EXACTA Land Surveyors, is one of the nations premier residential and commercial land surveying companies. Exacta provides services in Ohio, Illinois, Indiana, Maryland, New Jersey, Virginia,...
Customer Service Representative I
- Cleveland, OH (22 miles from Mentor, OH)
- 60+ days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 60+ days ago
As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional....
Customer Service Representative - PT
- Cleveland, OH (22 miles from Mentor, OH)
- 60+ days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 60+ days ago
service....
Demographic Data for Mentor, OH
Moving to Mentor, OH? Find some basic demographic data about Mentor, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mentor, OH
Highest Education Level
Customer Services in Mentor, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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