Customer Service Jobs in Mason, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 35 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Covington, KY (23 miles from Mason, OH)
  • 19 hours ago
  • Covington, KY (23 miles from Mason, OH)
  • 19 hours ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative

  • Middletown, OH (15 miles from Mason, OH)
  • 30+ days ago
  • Middletown, OH (15 miles from Mason, OH)
  • 30+ days ago

As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....

Customer Service Representative I

  • Cincinnati, OH (15 miles from Mason, OH)
  • 17 hours ago
  • Cincinnati, OH (15 miles from Mason, OH)
  • 17 hours ago

& Casualty Insurance License is a plus but is not required Spanish speaking About SageSure: As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the...

Pharmacy Customer Service Associate

  • Lebanon, OH (8 miles from Mason, OH)
  • 4 days ago
  • Lebanon, OH (8 miles from Mason, OH)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Fairfield, OH (11 miles from Mason, OH)
  • 4 days ago
  • Fairfield, OH (11 miles from Mason, OH)
  • 4 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Associate

  • Trenton, OH (13 miles from Mason, OH)
  • 5 days ago
  • Trenton, OH (13 miles from Mason, OH)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Middletown, OH (15 miles from Mason, OH)
  • 7 days ago
  • Middletown, OH (15 miles from Mason, OH)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Cincinnati, OH (15 miles from Mason, OH)
  • 10 days ago
  • Cincinnati, OH (15 miles from Mason, OH)
  • 10 days ago

Associate or Bachelors degree, Preferred. 2+ years of customer service or related work experience in a manufacturing environment or other industries....

Customer Service Representative - Kenwood Towne Centre

  • Cincinnati, OH (15 miles from Mason, OH)
  • 11 days ago
  • Cincinnati, OH (15 miles from Mason, OH)
  • 11 days ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

Customer Service Representative

  • Cincinnati, OH (15 miles from Mason, OH)
  • 11 days ago
  • Cincinnati, OH (15 miles from Mason, OH)
  • 11 days ago

Provide individualized customer service of a high standard professional level....

Customer Service Associate - Weekend Availability

  • Beavercreek, OH (23 miles from Mason, OH)
  • 14 days ago
  • Beavercreek, OH (23 miles from Mason, OH)
  • 14 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Cincinnati, OH (15 miles from Mason, OH)
  • 16 days ago
  • Cincinnati, OH (15 miles from Mason, OH)
  • 16 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative (On-Site)

  • Fairfield, OH (11 miles from Mason, OH)
  • 17 days ago
  • Fairfield, OH (11 miles from Mason, OH)
  • 17 days ago

Overview Element has an opportunity for a Customer Service Representative (CSR) in our Cincinnati medical device testing laboratory, primarily responsible for supporting business development requests...

Customer Service Representative

  • Wilder, KY (21 miles from Mason, OH)
  • 20 days ago
  • Wilder, KY (21 miles from Mason, OH)
  • 20 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Representative

  • Covington, KY (23 miles from Mason, OH)
  • 23 days ago
  • Covington, KY (23 miles from Mason, OH)
  • 23 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Demographic Data for Mason, OH

Moving to Mason, OH? Find some basic demographic data about Mason, OH below.


Local
National
57,153
1,488
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Mason, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Mason, OH offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mason, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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