Customer Service Jobs in Mason, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Covington, KY (23 miles from Mason, OH)
- 22 hours ago
- Covington, KY (23 miles from Mason, OH)
- 22 hours ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Middletown, OH (15 miles from Mason, OH)
- 30+ days ago
- Middletown, OH (15 miles from Mason, OH)
- 30+ days ago
As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....
Customer Service Representative I
- Cincinnati, OH (15 miles from Mason, OH)
- 20 hours ago
- Cincinnati, OH (15 miles from Mason, OH)
- 20 hours ago
& Casualty Insurance License is a plus but is not required Spanish speaking About SageSure: As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the...
Pharmacy Customer Service Associate
- Lebanon, OH (8 miles from Mason, OH)
- 4 days ago
- Lebanon, OH (8 miles from Mason, OH)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Fairfield, OH (11 miles from Mason, OH)
- 4 days ago
- Fairfield, OH (11 miles from Mason, OH)
- 4 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
- Trenton, OH (13 miles from Mason, OH)
- 5 days ago
- Trenton, OH (13 miles from Mason, OH)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Middletown, OH (15 miles from Mason, OH)
- 7 days ago
- Middletown, OH (15 miles from Mason, OH)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Cincinnati, OH (15 miles from Mason, OH)
- 10 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 10 days ago
Associate or Bachelors degree, Preferred. 2+ years of customer service or related work experience in a manufacturing environment or other industries....
Customer Service Representative - Kenwood Towne Centre
- Cincinnati, OH (15 miles from Mason, OH)
- 11 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 11 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Customer Service Representative
- Cincinnati, OH (15 miles from Mason, OH)
- 11 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 11 days ago
Provide individualized customer service of a high standard professional level....
Customer Service Associate - Weekend Availability
- Beavercreek, OH (23 miles from Mason, OH)
- 14 days ago
- Beavercreek, OH (23 miles from Mason, OH)
- 14 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Cincinnati, OH (15 miles from Mason, OH)
- 16 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 16 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (On-Site)
- Fairfield, OH (11 miles from Mason, OH)
- 17 days ago
- Fairfield, OH (11 miles from Mason, OH)
- 17 days ago
Overview Element has an opportunity for a Customer Service Representative (CSR) in our Cincinnati medical device testing laboratory, primarily responsible for supporting business development requests...
Customer Service Representative
- Wilder, KY (21 miles from Mason, OH)
- 20 days ago
- Wilder, KY (21 miles from Mason, OH)
- 20 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative
- Covington, KY (23 miles from Mason, OH)
- 23 days ago
- Covington, KY (23 miles from Mason, OH)
- 23 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Demographic Data for Mason, OH
Moving to Mason, OH? Find some basic demographic data about Mason, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mason, OH
Highest Education Level
Customer Services in Mason, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »