Customer Service Jobs in Mason, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Multi-Color Corporation
- Batavia, OH (19 miles from Mason, OH)
- 4 days ago
- Multi-Color Corporation
- Batavia, OH (19 miles from Mason, OH)
- 4 days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Work from Home Customer Service Rep in a Contractor Role - Omni
- Cincinnati, OH (15 miles from Mason, OH)
- 2 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative - Cosmetics
- Batavia, OH (19 miles from Mason, OH)
- 3 days ago
- Batavia, OH (19 miles from Mason, OH)
- 3 days ago
Working for our team, you can truly make a difference.The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers...
Inbound Customer Service Representative (CSR)
- Milford, OH (13 miles from Mason, OH)
- 6 days ago
- Milford, OH (13 miles from Mason, OH)
- 6 days ago
Job Title: Inbound Customer Service Representative Location: Milford, OH Type: Full Time Position Job Description: Relevant Experience (in Yrs ): 0 2 years The Inbound Customer Service Representative...
Inbound Customer Service Representative
- Milford, OH (13 miles from Mason, OH)
- 6 days ago
- Milford, OH (13 miles from Mason, OH)
- 6 days ago
The Inbound Customer Service Representative will have the following responsibilities: • Handle inbound calls and email services inquiries on queries such as: 1) Process & status of Estimate or Supplement...
Customer Service Representative / Warehouse Worker
- Cincinnati, OH (15 miles from Mason, OH)
- 6 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 6 days ago
Would you like to join a team where you can make a difference and have fun doing it? Join Florida Tile! For over sixty years, Florida Tile has consistently taken the lead as an innovator by...
Loss Prevention Customer Service Associate I
- Miamisburg, OH (19 miles from Mason, OH)
- 12 days ago
- Miamisburg, OH (19 miles from Mason, OH)
- 12 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative (Life Insurance, Annuity & Disability)
- Cincinnati, OH (15 miles from Mason, OH)
- 15 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 15 days ago
Previous experience in a call center or customer service capacity highly preferred. Series 6 or Series 99 license preferred....
Part-Time Customer Service Associate (Northern Kentucky University Campus)
- Highland Heights, KY (24 miles from Mason, OH)
- 20 days ago
- Highland Heights, KY (24 miles from Mason, OH)
- 20 days ago
OverviewThe Customer Service Associate position is a part-time position that rotates job duties based on business needs that are largely driven by volume increases (seasonal and predicted) and demand...
Pharmacy Customer Service Associate
- Hamilton, OH (11 miles from Mason, OH)
- 30+ days ago
- Hamilton, OH (11 miles from Mason, OH)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative- Entry Level
- Wilder, KY (21 miles from Mason, OH)
- 45+ days ago
- Wilder, KY (21 miles from Mason, OH)
- 45+ days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative
- Middletown, OH (15 miles from Mason, OH)
- 60+ days ago
- Middletown, OH (15 miles from Mason, OH)
- 60+ days ago
Overview As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they...
Customer Service Rep(01444) - 102 Pavillion Parkway
- Fort Thomas, KY (19 miles from Mason, OH)
- 90+ days ago
- Fort Thomas, KY (19 miles from Mason, OH)
- 90+ days ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service....
Customer Service Rep(02148) - 7569 Bridgetown Rd
- Cincinnati, OH (15 miles from Mason, OH)
- 90+ days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 90+ days ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service....
Customer Service Representative
- Cincinnati, OH (15 miles from Mason, OH)
- 24 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 24 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Demographic Data for Mason, OH
Moving to Mason, OH? Find some basic demographic data about Mason, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mason, OH
Highest Education Level
Customer Services in Mason, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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