Customer Service Jobs in Lima, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-8 of 8 Jobs

Customer Service Associate

  • Lima, OH
  • 4 days ago
  • Lima, OH
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Saint Marys, OH (23 miles from Lima, OH)
  • 6 days ago
  • Saint Marys, OH (23 miles from Lima, OH)
  • 6 days ago

Store 4705661: 105 N Spruce St, St Marys, Ohio 45885 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - Part Time

  • Lima, OH
  • 22 days ago
  • Lima, OH
  • 22 days ago

Maintain a balanced drawer within Customer Service Performance Parameters. Report any discrepancies to the supervisor as necessary....

Customer Service Representative

  • Elida, OH (5 miles from Lima, OH)
  • 30+ days ago
  • Elida, OH (5 miles from Lima, OH)
  • 30+ days ago

Maintain a balanced drawer within Customer Service Performance Parameters. Report any discrepancies to the supervisor as necessary....

Customer Service Rep(02387) - 2400 Cable Ct

  • Lima, OH
  • 45+ days ago
  • Lima, OH
  • 45+ days ago

Company Description Job Description Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below....

Customer Service Rep(02257) - 585 Royal Oak Dr.

  • Saint Marys, OH (23 miles from Lima, OH)
  • 60+ days ago
  • Saint Marys, OH (23 miles from Lima, OH)
  • 60+ days ago

Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game?...

Customer Service Rep(02349) - 1450 N Cole St

  • Lima, OH
  • 90+ days ago
  • Lima, OH
  • 90+ days ago

Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game?...

Customer Service Representative, Full or Part Time

  • Saint Marys, OH (23 miles from Lima, OH)
  • 90+ days ago
  • Saint Marys, OH (23 miles from Lima, OH)
  • 90+ days ago

Store 4705661: 105 N Spruce St, St Marys, Ohio 45885 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Lima, OH

Moving to Lima, OH? Find some basic demographic data about Lima, OH below.


Local
National
83,226
1,884
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Lima, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Lima, OH offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lima, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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