Customer Service Jobs in Lima, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Saint Marys, OH (23 miles from Lima, OH)
- 6 days ago
- Saint Marys, OH (23 miles from Lima, OH)
- 6 days ago
Store 4705661: 105 N Spruce St, St Marys, Ohio 45885 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Maintain a balanced drawer within Customer Service Performance Parameters. Report any discrepancies to the supervisor as necessary....
Customer Service Representative
- Elida, OH (5 miles from Lima, OH)
- 30+ days ago
- Elida, OH (5 miles from Lima, OH)
- 30+ days ago
Maintain a balanced drawer within Customer Service Performance Parameters. Report any discrepancies to the supervisor as necessary....
Company Description Job Description Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below....
Customer Service Rep(02257) - 585 Royal Oak Dr.
- Saint Marys, OH (23 miles from Lima, OH)
- 60+ days ago
- Saint Marys, OH (23 miles from Lima, OH)
- 60+ days ago
Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game?...
Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game?...
Customer Service Representative, Full or Part Time
- Saint Marys, OH (23 miles from Lima, OH)
- 90+ days ago
- Saint Marys, OH (23 miles from Lima, OH)
- 90+ days ago
Store 4705661: 105 N Spruce St, St Marys, Ohio 45885 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Lima, OH
Moving to Lima, OH? Find some basic demographic data about Lima, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lima, OH
Highest Education Level
Customer Services in Lima, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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