Customer Service Jobs in Independence, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Parma, OH (4 miles from Independence, OH)
- 17 hours ago
- Parma, OH (4 miles from Independence, OH)
- 17 hours ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Mayfield Heights, OH (11 miles from Independence, OH)
- 30+ days ago
- Mayfield Heights, OH (11 miles from Independence, OH)
- 30+ days ago
As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....
Customer Service Representative (Onsite)
- Broadview Heights, OH (5 miles from Independence, OH)
- 2 days ago
- Broadview Heights, OH (5 miles from Independence, OH)
- 2 days ago
Role Overview: Could you be our next Bi-lingual Customer Service Representative? Globe Life is looking for a Bi-lingual Customer Service Representative to join the team!...
Customer Service Representative (Loan Consultant I)
- Middleburg Heights, OH (7 miles from Independence, OH)
- 3 days ago
- Middleburg Heights, OH (7 miles from Independence, OH)
- 3 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Westlake, OH (15 miles from Independence, OH)
- 3 days ago
- Westlake, OH (15 miles from Independence, OH)
- 3 days ago
Additional Skills Supply chain Customer service Sales...
Customer Service Representative
- Akron, OH (24 miles from Independence, OH)
- 4 days ago
- Akron, OH (24 miles from Independence, OH)
- 4 days ago
Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....
Part Time Customer Service Representative
- Cleveland Hts, OH (8 miles from Independence, OH)
- 4 days ago
- Cleveland Hts, OH (8 miles from Independence, OH)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- North Olmsted, OH (14 miles from Independence, OH)
- 5 days ago
- North Olmsted, OH (14 miles from Independence, OH)
- 5 days ago
Qualifications High School diploma or equivalent required. 2 years experience in a contact center or other fast-paced customer service environment required....
Remote WorkMetro Lexus Auto Spa - Customer Service Representatives (Part Time & Full Time)
- Cleveland, OH (7 miles from Independence, OH)
- 5 days ago
- Cleveland, OH (7 miles from Independence, OH)
- 5 days ago
Customer Service Representatives to work at the Metro Lexus Auto Spa....
Customer Service Representative
- Beachwood, OH (9 miles from Independence, OH)
- 5 days ago
- Beachwood, OH (9 miles from Independence, OH)
- 5 days ago
Description 7:30am-4pm M-F -Facilitates and coordinates new caregiver human resource appointments -Ensures exceptional customer service expectations are delivered -Responsible for accurate and timely...
Customer Service Representative
- Valley City, OH (18 miles from Independence, OH)
- 7 days ago
- Valley City, OH (18 miles from Independence, OH)
- 7 days ago
Apply to be a Contact Center Customer Service Representative today!...
Customer Service Representative (Loan Consultant II)
- Middleburg Heights, OH (7 miles from Independence, OH)
- 7 days ago
- Middleburg Heights, OH (7 miles from Independence, OH)
- 7 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
- Strongsville, OH (10 miles from Independence, OH)
- 8 days ago
- Strongsville, OH (10 miles from Independence, OH)
- 8 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Morning Shift
- Macedonia, OH (9 miles from Independence, OH)
- 9 days ago
- Macedonia, OH (9 miles from Independence, OH)
- 9 days ago
As the name suggests, your main priority is to provide great customer service....
Requisition Number: 195482 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Demographic Data for Independence, OH
Moving to Independence, OH? Find some basic demographic data about Independence, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Independence, OH
Highest Education Level
Customer Services in Independence, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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