Customer Service Jobs in Grove City, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 25 Jobs

Warehouse Customer Service Representative

  • Etna, OH (24 miles from Grove City, OH)
  • 4 days ago
  • Etna, OH (24 miles from Grove City, OH)
  • 4 days ago

service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No \#INDexempt \#LI-RK Job Category: Customer Service Compensation...

Customer Service Representative

  • New Albany, OH (22 miles from Grove City, OH)
  • 2 days ago
  • New Albany, OH (22 miles from Grove City, OH)
  • 2 days ago

service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No Apply Here With Ryder Today We want YOU to join our family made...

Retail Loss Prevention Customer Service Associate I

  • Hilliard, OH (11 miles from Grove City, OH)
  • 5 hours ago
  • Hilliard, OH (11 miles from Grove City, OH)
  • 5 hours ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Retail Loss Prevention Customer Service Associate II

  • Columbus, OH (17 miles from Grove City, OH)
  • 21 hours ago
  • Columbus, OH (17 miles from Grove City, OH)
  • 21 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Medical Equipment Customer Service Representative

  • Columbus, OH (17 miles from Grove City, OH)
  • 1 day ago
  • Columbus, OH (17 miles from Grove City, OH)
  • 1 day ago

For additional information, visit our company homepage Rotech.comOverview and ResponsibilitiesJob SummaryWe are seeking a dedicated Customer Service Representative to join our team....

Medical Equipment Customer Service Representative

  • Gahanna, OH (18 miles from Grove City, OH)
  • 2 days ago
  • Gahanna, OH (18 miles from Grove City, OH)
  • 2 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative in New Albany, OH

  • New Albany, OH (22 miles from Grove City, OH)
  • 3 days ago
  • New Albany, OH (22 miles from Grove City, OH)
  • 3 days ago

service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No Apply Here With Ryder Today We want YOU to join our family made...

Customer Service Representative

  • Columbus, OH (17 miles from Grove City, OH)
  • 4 days ago
  • Columbus, OH (17 miles from Grove City, OH)
  • 4 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Inside Sales /Customer Service Representative

  • Lockbourne, OH (8 miles from Grove City, OH)
  • 4 days ago
  • Lockbourne, OH (8 miles from Grove City, OH)
  • 4 days ago

for the gardening industry, is now seeking an Inside Sales/Customer Service Representative to work onsite Monday - Friday, 8:00am - 5:00pm at the Lockbourne, OH facility....

Sr Customer Service Representative (Pacific Time Zone)

  • Columbus, OH (17 miles from Grove City, OH)
  • 6 days ago
  • Columbus, OH (17 miles from Grove City, OH)
  • 6 days ago

The ideal candidate will have at least 5 years of experience in the diagnostics industry, with a strong focus on delivering exceptional customer service....

Sr Customer Service Representative (Central/Eastern Time Zone)

  • Columbus, OH (17 miles from Grove City, OH)
  • 9 days ago
  • Columbus, OH (17 miles from Grove City, OH)
  • 9 days ago

The ideal candidate will have at least 5 years of experience in the diagnostics industry, with a strong focus on delivering exceptional customer service....

LP Customer Service Associate II

  • Columbus, OH (17 miles from Grove City, OH)
  • 45+ days ago
  • Columbus, OH (17 miles from Grove City, OH)
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative I

  • Columbus, OH (17 miles from Grove City, OH)
  • 45+ days ago
  • Columbus, OH (17 miles from Grove City, OH)
  • 45+ days ago

QUALIFICATIONS Qualifications 1-3 years Customer Service experience, door industry preferred. Attention to detail and problem solving....

Customer Service Associate - Temporary

  • Columbus, OH (17 miles from Grove City, OH)
  • 45+ days ago
  • Columbus, OH (17 miles from Grove City, OH)
  • 45+ days ago

['WALGREENS', '3.1', 'Customer Service Associate - Temporary', 'Apply on employer site', 'Apply now', 'Columbus, OH', '', '$15.00 - $17.50', '\xa0', 'Per Hour', '\xa0', '(Employer est.)'][]...

Customer Service Representative

  • Grove City, OH
  • 30+ days ago
  • Grove City, OH
  • 30+ days ago

Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....

Demographic Data for Grove City, OH

Moving to Grove City, OH? Find some basic demographic data about Grove City, OH below.


Local
National
66,188
1,202
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Grove City, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Grove City, OH offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Grove City, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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