Customer Service Jobs in Germantown, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Loss Prevention Customer Service Associate II
- Miamisburg, OH (8 miles from Germantown, OH)
- 1 day ago
- Miamisburg, OH (8 miles from Germantown, OH)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate I
- Miamisburg, OH (8 miles from Germantown, OH)
- 15 days ago
- Miamisburg, OH (8 miles from Germantown, OH)
- 15 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Pharmacy Customer Service Associate
- Hamilton, OH (19 miles from Germantown, OH)
- 45+ days ago
- Hamilton, OH (19 miles from Germantown, OH)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Weekend Availability
- Beavercreek, OH (19 miles from Germantown, OH)
- 45+ days ago
- Beavercreek, OH (19 miles from Germantown, OH)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Trotwood, OH (10 miles from Germantown, OH)
- 45+ days ago
- Trotwood, OH (10 miles from Germantown, OH)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Associate
- Beavercreek, OH (19 miles from Germantown, OH)
- 30+ days ago
- Beavercreek, OH (19 miles from Germantown, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3446 Pentagon Blvd, Beavercreek,...
Medical Equipment Customer Service Representative
- Englewood, OH (13 miles from Germantown, OH)
- 30+ days ago
- Englewood, OH (13 miles from Germantown, OH)
- 30+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
- Fairfield, OH (19 miles from Germantown, OH)
- 30+ days ago
- Fairfield, OH (19 miles from Germantown, OH)
- 30+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative (On-Site)
- Fairfield, OH (19 miles from Germantown, OH)
- 45+ days ago
- Fairfield, OH (19 miles from Germantown, OH)
- 45+ days ago
Overview Element has an opportunity for a Customer Service Representative (CSR) in our Cincinnati medical device testing laboratory, primarily responsible for supporting business development requests...
Customer Service Representative - PT
- Vandalia, OH (16 miles from Germantown, OH)
- 60+ days ago
- Vandalia, OH (16 miles from Germantown, OH)
- 60+ days ago
service....
Customer Service Representative - FT
- Vandalia, OH (16 miles from Germantown, OH)
- 60+ days ago
- Vandalia, OH (16 miles from Germantown, OH)
- 60+ days ago
service....
Customer Service Rep(02343) - 937 W Main St
- Tipp City, OH (20 miles from Germantown, OH)
- 90+ days ago
- Tipp City, OH (20 miles from Germantown, OH)
- 90+ days ago
Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game?...
Demographic Data for Germantown, OH
Moving to Germantown, OH? Find some basic demographic data about Germantown, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Germantown, OH
Highest Education Level
Customer Services in Germantown, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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