Customer Service Jobs in Franklin, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate I
- Miamisburg, OH (7 miles from Franklin, OH)
- 12 days ago
- Miamisburg, OH (7 miles from Franklin, OH)
- 12 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Pharmacy Customer Service Associate
- Hamilton, OH (12 miles from Franklin, OH)
- 30+ days ago
- Hamilton, OH (12 miles from Franklin, OH)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Trotwood, OH (17 miles from Franklin, OH)
- 45+ days ago
- Trotwood, OH (17 miles from Franklin, OH)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Middletown, OH (7 miles from Franklin, OH)
- 60+ days ago
- Middletown, OH (7 miles from Franklin, OH)
- 60+ days ago
Overview As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they...
Customer Service Representative I
- West Chester, OH (14 miles from Franklin, OH)
- 26 days ago
- West Chester, OH (14 miles from Franklin, OH)
- 26 days ago
Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and...
Retail Customer Service Associate
- Beavercreek, OH (15 miles from Franklin, OH)
- 28 days ago
- Beavercreek, OH (15 miles from Franklin, OH)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3446 Pentagon Blvd, Beavercreek,...
Medical Equipment Customer Service Representative
- Englewood, OH (24 miles from Franklin, OH)
- 29 days ago
- Englewood, OH (24 miles from Franklin, OH)
- 29 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
- Fairfield, OH (12 miles from Franklin, OH)
- 30+ days ago
- Fairfield, OH (12 miles from Franklin, OH)
- 30+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative (On-Site)
- Fairfield, OH (12 miles from Franklin, OH)
- 45+ days ago
- Fairfield, OH (12 miles from Franklin, OH)
- 45+ days ago
Overview Element has an opportunity for a Customer Service Representative (CSR) in our Cincinnati medical device testing laboratory, primarily responsible for supporting business development requests...
Customer Service Representative, Call Center - Blue Ash, OH (M-F 9:00am-6pm EST)
- Blue Ash, OH (19 miles from Franklin, OH)
- 90+ days ago
- Blue Ash, OH (19 miles from Franklin, OH)
- 90+ days ago
As a Customer Service Rep, you will support inbound customer inquiries and resolve customer issues by delivering world-class customer service....
Remote WorkDemographic Data for Franklin, OH
Moving to Franklin, OH? Find some basic demographic data about Franklin, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Franklin, OH
Highest Education Level
Customer Services in Franklin, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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