Customer Service Jobs in Fairfield, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 24 Jobs

Work from Home Customer Service Rep in a Contractor Role - Omni

  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 2 days ago
  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Inbound Customer Service Representative (CSR)

  • Milford, OH (23 miles from Fairfield, OH)
  • 5 days ago
  • Milford, OH (23 miles from Fairfield, OH)
  • 5 days ago

Job Title: Inbound Customer Service Representative Location: Milford, OH Type: Full Time Position Job Description: Relevant Experience (in Yrs ): 0 2 years The Inbound Customer Service Representative...

Inbound Customer Service Representative

  • Milford, OH (23 miles from Fairfield, OH)
  • 6 days ago
  • Milford, OH (23 miles from Fairfield, OH)
  • 6 days ago

The Inbound Customer Service Representative will have the following responsibilities: • Handle inbound calls and email services inquiries on queries such as: 1) Process & status of Estimate or Supplement...

Customer Service Representative / Warehouse Worker

  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 6 days ago
  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 6 days ago

Would you like to join a team where you can make a difference and have fun doing it? Join Florida Tile! For over sixty years, Florida Tile has consistently taken the lead as an innovator by...

Loss Prevention Customer Service Associate I

  • Miamisburg, OH (18 miles from Fairfield, OH)
  • 12 days ago
  • Miamisburg, OH (18 miles from Fairfield, OH)
  • 12 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative (Life Insurance, Annuity & Disability)

  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 15 days ago
  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 15 days ago

Previous experience in a call center or customer service capacity highly preferred. Series 6 or Series 99 license preferred....

Pharmacy Customer Service Associate

  • Hamilton, OH
  • 30+ days ago
  • Hamilton, OH
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative- Entry Level

  • Wilder, KY (24 miles from Fairfield, OH)
  • 45+ days ago
  • Wilder, KY (24 miles from Fairfield, OH)
  • 45+ days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Representative

  • Middletown, OH (8 miles from Fairfield, OH)
  • 60+ days ago
  • Middletown, OH (8 miles from Fairfield, OH)
  • 60+ days ago

Overview As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they...

Customer Service Rep(01444) - 102 Pavillion Parkway

  • Fort Thomas, KY (22 miles from Fairfield, OH)
  • 90+ days ago
  • Fort Thomas, KY (22 miles from Fairfield, OH)
  • 90+ days ago

Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service....

Customer Service Rep(02148) - 7569 Bridgetown Rd

  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 90+ days ago
  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 90+ days ago

Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service....

Customer Service Representative

  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 24 days ago
  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 24 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Customer Service Representative

  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 25 days ago
  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 25 days ago

OUR VISION: Being the best customer service company in the world. OUR PURPOSE: Create packaging solutions for life's essentials....

Customer Service Representative I

  • West Chester, OH (7 miles from Fairfield, OH)
  • 25 days ago
  • West Chester, OH (7 miles from Fairfield, OH)
  • 25 days ago

Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and...

Retail Customer Service Associate

  • Springdale, OH (9 miles from Fairfield, OH)
  • 30+ days ago
  • Springdale, OH (9 miles from Fairfield, OH)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 800 Kemper Commons Cir, Springdale...

Demographic Data for Fairfield, OH

Moving to Fairfield, OH? Find some basic demographic data about Fairfield, OH below.


Local
National
11,799,441
250,936

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Fairfield, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Fairfield, OH offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fairfield, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »