Customer Service Jobs in Euclid, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 27 Jobs

Customer Service Representative

  • North Randall, OH (9 miles from Euclid, OH)
  • 2 days ago
  • North Randall, OH (9 miles from Euclid, OH)
  • 2 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative

  • Mentor, OH (12 miles from Euclid, OH)
  • 5 days ago
  • Mentor, OH (12 miles from Euclid, OH)
  • 5 days ago

Description This position helps generate revenue by obtaining orders, understanding customer's needs, solving problems, providing technical information, and developing accounts. This position will...

Customer Service Representative - FT

  • Cleveland, OH (10 miles from Euclid, OH)
  • 6 days ago
  • Cleveland, OH (10 miles from Euclid, OH)
  • 6 days ago

service....

Customer Service Representative

  • Cleveland, OH (10 miles from Euclid, OH)
  • 7 days ago
  • Cleveland, OH (10 miles from Euclid, OH)
  • 7 days ago

Minimum of 2 years of experience in a customer service-related position Experience in manufacturing customer service preferred Proficient in Microsoft Office applications (Outlook, Word, and Excel)...

Personal Lines Customer Service Rep

  • Strongsville, OH (23 miles from Euclid, OH)
  • 15 days ago
  • Strongsville, OH (23 miles from Euclid, OH)
  • 15 days ago

Insurance agency seeking full-time, personal lines CSR(Customer Service Representative). Strong communication (written, oral and computer) skills. Insurance license a plus but not required....

Retail Loss Prevention Customer Service Associate I

  • Warrensville Heights, OH (6 miles from Euclid, OH)
  • 16 days ago
  • Warrensville Heights, OH (6 miles from Euclid, OH)
  • 16 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service/ Lot Attendant

  • Cleveland Hts, OH (5 miles from Euclid, OH)
  • 30+ days ago
  • Cleveland Hts, OH (5 miles from Euclid, OH)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Overnight 3rd Shift Customer Service Representative, Full or Part Time

  • Eastlake, OH (7 miles from Euclid, OH)
  • 45+ days ago
  • Eastlake, OH (7 miles from Euclid, OH)
  • 45+ days ago

Store 4705712: 35779 Vine St, Eastlake, Ohio 44094 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

70182-LP Customer Service Associate II

  • Brooklyn, OH (14 miles from Euclid, OH)
  • 45+ days ago
  • Brooklyn, OH (14 miles from Euclid, OH)
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

70182-LP Customer Service Associate II

  • South Euclid, OH (4 miles from Euclid, OH)
  • 45+ days ago
  • South Euclid, OH (4 miles from Euclid, OH)
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Lead Customer Service Representative, Full or Part Time

  • Eastlake, OH (7 miles from Euclid, OH)
  • 60+ days ago
  • Eastlake, OH (7 miles from Euclid, OH)
  • 60+ days ago

Store 4705712: 35779 Vine St, Eastlake, Ohio 44094 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Rep(02450) - 25044 Lorain Rd

  • North Olmsted, OH (23 miles from Euclid, OH)
  • 90+ days ago
  • North Olmsted, OH (23 miles from Euclid, OH)
  • 90+ days ago

Company Description Job Description Customer service representative Friendly, outgoing, and enthusiastic persons....

Customer Service Rep(02292) - 26063 Detroit Rd

  • Westlake, OH (22 miles from Euclid, OH)
  • 90+ days ago
  • Westlake, OH (22 miles from Euclid, OH)
  • 90+ days ago

Company Description Job Description Customer service representative Friendly, outgoing, and enthusiastic persons....

Customer Service Rep(02458) - 14212 Detroit Ave

  • Lakewood, OH (15 miles from Euclid, OH)
  • 90+ days ago
  • Lakewood, OH (15 miles from Euclid, OH)
  • 90+ days ago

Company Description Job Description Customer service representative Friendly, outgoing, and enthusiastic persons....

Customer Service Representative

  • Brecksville, OH (18 miles from Euclid, OH)
  • 90+ days ago
  • Brecksville, OH (18 miles from Euclid, OH)
  • 90+ days ago

The customer service representative will provide information to customers in response to inquiries about products and services, via email and phone....

Demographic Data for Euclid, OH

Moving to Euclid, OH? Find some basic demographic data about Euclid, OH below.


Local
National
42,677
591
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Euclid, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Euclid, OH offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Euclid, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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