Customer Service Jobs in Eastlake, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Cleveland, OH (17 miles from Eastlake, OH)
- 2 days ago
- Cleveland, OH (17 miles from Eastlake, OH)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Mentor, OH (6 miles from Eastlake, OH)
- 1 day ago
- Mentor, OH (6 miles from Eastlake, OH)
- 1 day ago
Description This position helps generate revenue by obtaining orders, understanding customer's needs, solving problems, providing technical information, and developing accounts. This position will...
Customer Service Representative
- Cleveland, OH (17 miles from Eastlake, OH)
- 4 days ago
- Cleveland, OH (17 miles from Eastlake, OH)
- 4 days ago
Minimum of 2 years of experience in a customer service-related position Experience in manufacturing customer service preferred Proficient in Microsoft Office applications (Outlook, Word, and Excel)...
Retail Loss Prevention Customer Service Associate I
- Warrensville Heights, OH (12 miles from Eastlake, OH)
- 12 days ago
- Warrensville Heights, OH (12 miles from Eastlake, OH)
- 12 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service/ Lot Attendant
- Cleveland Hts, OH (13 miles from Eastlake, OH)
- 30+ days ago
- Cleveland Hts, OH (13 miles from Eastlake, OH)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Overnight 3rd Shift Customer Service Representative, Full or Part Time
- Eastlake, OH
- 45+ days ago
- Eastlake, OH
- 45+ days ago
Store 4705712: 35779 Vine St, Eastlake, Ohio 44094 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
70182-LP Customer Service Associate II
- Brooklyn, OH (21 miles from Eastlake, OH)
- 45+ days ago
- Brooklyn, OH (21 miles from Eastlake, OH)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
70182-LP Customer Service Associate II
- South Euclid, OH (12 miles from Eastlake, OH)
- 45+ days ago
- South Euclid, OH (12 miles from Eastlake, OH)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Lead Customer Service Representative, Full or Part Time
- Eastlake, OH
- 60+ days ago
- Eastlake, OH
- 60+ days ago
Store 4705712: 35779 Vine St, Eastlake, Ohio 44094 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(02458) - 14212 Detroit Ave
- Lakewood, OH (22 miles from Eastlake, OH)
- 90+ days ago
- Lakewood, OH (22 miles from Eastlake, OH)
- 90+ days ago
Company Description Job Description Customer service representative Friendly, outgoing, and enthusiastic persons....
Customer Service Representative, Shuttle Operations
- Cleveland, OH (17 miles from Eastlake, OH)
- 21 days ago
- Cleveland, OH (17 miles from Eastlake, OH)
- 21 days ago
Responsibilities Customer Service Representatives are responsible for ensuring the highest quality customer service when interacting with customers....
Customer Service Representative
- Brooklyn Heights, OH (21 miles from Eastlake, OH)
- 27 days ago
- Brooklyn Heights, OH (21 miles from Eastlake, OH)
- 27 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative
- Cleveland, OH (17 miles from Eastlake, OH)
- 27 days ago
- Cleveland, OH (17 miles from Eastlake, OH)
- 27 days ago
OUR VISION: Being the best customer service company in the world. OUR PURPOSE: Create packaging solutions for lifes essentials....
Retail Customer Service Associate
- Mentor, OH (6 miles from Eastlake, OH)
- 30+ days ago
- Mentor, OH (6 miles from Eastlake, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5600 Emerald Ct, Mentor, OH 44060...
Customer Service Representative
- North Randall, OH (16 miles from Eastlake, OH)
- 30+ days ago
- North Randall, OH (16 miles from Eastlake, OH)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Eastlake, OH
Moving to Eastlake, OH? Find some basic demographic data about Eastlake, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Eastlake, OH
Highest Education Level
Customer Services in Eastlake, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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