Customer Service Jobs in Dover, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Canton, OH (17 miles from Dover, OH)
- 3 days ago
- Canton, OH (17 miles from Dover, OH)
- 3 days ago
Service Center Canton JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...
Medical Equipment Customer Service Representative
- New Philadelphia, OH (6 miles from Dover, OH)
- 7 days ago
- New Philadelphia, OH (6 miles from Dover, OH)
- 7 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Canton, OH (17 miles from Dover, OH)
- 22 days ago
- Canton, OH (17 miles from Dover, OH)
- 22 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Canton, OH (17 miles from Dover, OH)
- 45+ days ago
- Canton, OH (17 miles from Dover, OH)
- 45+ days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Retail Customer Service Associate
- Canton, OH (17 miles from Dover, OH)
- 30+ days ago
- Canton, OH (17 miles from Dover, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4790 Portage St Nw, Canton, OH 44720...
- Canton, OH (17 miles from Dover, OH)
- 30+ days ago
- Canton, OH (17 miles from Dover, OH)
- 30+ days ago
Maintains a working knowledge of Government, State (Medicare/Medicaid) and commercial insurance regulations, requirements and reimbursement....
Customer Service Representative
- North Canton, OH (20 miles from Dover, OH)
- 45+ days ago
- North Canton, OH (20 miles from Dover, OH)
- 45+ days ago
Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on North Canton, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Your...
Customer Service Representative - New Philadelphia Banking Ctr
- New Philadelphia, OH (6 miles from Dover, OH)
- 45+ days ago
- New Philadelphia, OH (6 miles from Dover, OH)
- 45+ days ago
Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....
Customer Service Representative
- Canton, OH (17 miles from Dover, OH)
- 45+ days ago
- Canton, OH (17 miles from Dover, OH)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - FT
- North Canton, OH (20 miles from Dover, OH)
- 60+ days ago
- North Canton, OH (20 miles from Dover, OH)
- 60+ days ago
service....
Customer Service Representative - Charm Banking Center
- Charm, OH (16 miles from Dover, OH)
- 60+ days ago
- Charm, OH (16 miles from Dover, OH)
- 60+ days ago
Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....
Customer Service Representative
- Carrollton, OH (21 miles from Dover, OH)
- 90+ days ago
- Carrollton, OH (21 miles from Dover, OH)
- 90+ days ago
Store 4705225: 264 W Main St, Carrollton, Ohio 44615 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Dover, OH
Moving to Dover, OH? Find some basic demographic data about Dover, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dover, OH
Highest Education Level
Customer Services in Dover, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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