Customer Service Jobs in Dover, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-12 of 12 Jobs

Customer Service Representative

  • Canton, OH (17 miles from Dover, OH)
  • 3 days ago
  • Canton, OH (17 miles from Dover, OH)
  • 3 days ago

Service Center Canton JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...

Medical Equipment Customer Service Representative

  • New Philadelphia, OH (6 miles from Dover, OH)
  • 7 days ago
  • New Philadelphia, OH (6 miles from Dover, OH)
  • 7 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Canton, OH (17 miles from Dover, OH)
  • 22 days ago
  • Canton, OH (17 miles from Dover, OH)
  • 22 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative

  • Canton, OH (17 miles from Dover, OH)
  • 45+ days ago
  • Canton, OH (17 miles from Dover, OH)
  • 45+ days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...

Retail Customer Service Associate

  • Canton, OH (17 miles from Dover, OH)
  • 30+ days ago
  • Canton, OH (17 miles from Dover, OH)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4790 Portage St Nw, Canton, OH 44720...

Customer Service Rep - Dme

  • Canton, OH (17 miles from Dover, OH)
  • 30+ days ago
  • Canton, OH (17 miles from Dover, OH)
  • 30+ days ago

Maintains a working knowledge of Government, State (Medicare/Medicaid) and commercial insurance regulations, requirements and reimbursement....

Customer Service Representative

  • North Canton, OH (20 miles from Dover, OH)
  • 45+ days ago
  • North Canton, OH (20 miles from Dover, OH)
  • 45+ days ago

Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on North Canton, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Your...

Customer Service Representative - New Philadelphia Banking Ctr

  • New Philadelphia, OH (6 miles from Dover, OH)
  • 45+ days ago
  • New Philadelphia, OH (6 miles from Dover, OH)
  • 45+ days ago

Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....

Customer Service Representative

  • Canton, OH (17 miles from Dover, OH)
  • 45+ days ago
  • Canton, OH (17 miles from Dover, OH)
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - FT

  • North Canton, OH (20 miles from Dover, OH)
  • 60+ days ago
  • North Canton, OH (20 miles from Dover, OH)
  • 60+ days ago

service....

Customer Service Representative - Charm Banking Center

  • Charm, OH (16 miles from Dover, OH)
  • 60+ days ago
  • Charm, OH (16 miles from Dover, OH)
  • 60+ days ago

Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....

Customer Service Representative

  • Carrollton, OH (21 miles from Dover, OH)
  • 90+ days ago
  • Carrollton, OH (21 miles from Dover, OH)
  • 90+ days ago

Store 4705225: 264 W Main St, Carrollton, Ohio 44615 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...

Demographic Data for Dover, OH

Moving to Dover, OH? Find some basic demographic data about Dover, OH below.


Local
National
18,921
485
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Dover, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Dover, OH offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Dover, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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