Customer Service Jobs in Dayton, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-10 of 10 Jobs

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Pharmacy Customer Service Associate

  • Dayton, OH
  • 3 days ago
  • Dayton, OH
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Celina, OH (23 miles from Dayton, OH)
  • 5 days ago
  • Celina, OH (23 miles from Dayton, OH)
  • 5 days ago

As the Customer Service Representative, you are responsible for entering orders via an order entry program and maintaining the inventory program and dealership profile accounts....

Customer Service Representative

  • Dayton, OH
  • 8 days ago
  • Dayton, OH
  • 8 days ago

SUMMARY Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative

  • Dayton, OH
  • 21 days ago
  • Dayton, OH
  • 21 days ago

This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....

Customer Service Representative

  • Dayton, OH
  • 45+ days ago
  • Dayton, OH
  • 45+ days ago

Customer Service Representative 3.2 3.2 out of 5 stars 903 Brandt St, Dayton, OH 45404 Requisition Number: 194842 Job Description Cintas is seeking a Customer Service Representative to provide customer...

Customer Service Representative - Cosmetics

  • Dayton, OH
  • 60+ days ago
  • Dayton, OH
  • 60+ days ago

This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....

Customer Service Representative

  • Dayton, OH
  • 60+ days ago
  • Dayton, OH
  • 60+ days ago

Your Opportunity: Taylor Print and Service Solutions, formerly known as Taylor Communications, is looking for a new Customer Service Rep to join the team!...

Customer Service Rep(02684) - 515 Wagner Ave

  • Greenville, OH (9 miles from Dayton, OH)
  • 60+ days ago
  • Greenville, OH (9 miles from Dayton, OH)
  • 60+ days ago

Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game?...

Customer Service Rep(02258) - 114 E Market St

  • Celina, OH (23 miles from Dayton, OH)
  • 60+ days ago
  • Celina, OH (23 miles from Dayton, OH)
  • 60+ days ago

Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game?...

Demographic Data for Dayton, OH

Moving to Dayton, OH? Find some basic demographic data about Dayton, OH below.


Local
National
11,799,441
250,936

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Dayton, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Dayton, OH offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Dayton, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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