Customer Service Jobs in Cuyahoga Heights, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- North Randall, OH (6 miles from Cuyahoga Heights, OH)
- 1 day ago
- North Randall, OH (6 miles from Cuyahoga Heights, OH)
- 1 day ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Mentor, OH (21 miles from Cuyahoga Heights, OH)
- 5 days ago
- Mentor, OH (21 miles from Cuyahoga Heights, OH)
- 5 days ago
Description This position helps generate revenue by obtaining orders, understanding customer's needs, solving problems, providing technical information, and developing accounts. This position will...
Customer Service Representative - FT
- Cleveland, OH (3 miles from Cuyahoga Heights, OH)
- 6 days ago
- Cleveland, OH (3 miles from Cuyahoga Heights, OH)
- 6 days ago
service....
Customer Service Representative
- Cleveland, OH (3 miles from Cuyahoga Heights, OH)
- 7 days ago
- Cleveland, OH (3 miles from Cuyahoga Heights, OH)
- 7 days ago
Minimum of 2 years of experience in a customer service-related position Experience in manufacturing customer service preferred Proficient in Microsoft Office applications (Outlook, Word, and Excel)...
Personal Lines Customer Service Rep
- Strongsville, OH (13 miles from Cuyahoga Heights, OH)
- 15 days ago
- Strongsville, OH (13 miles from Cuyahoga Heights, OH)
- 15 days ago
Insurance agency seeking full-time, personal lines CSR(Customer Service Representative). Strong communication (written, oral and computer) skills. Insurance license a plus but not required....
Retail Loss Prevention Customer Service Associate I
- Warrensville Heights, OH (7 miles from Cuyahoga Heights, OH)
- 16 days ago
- Warrensville Heights, OH (7 miles from Cuyahoga Heights, OH)
- 16 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service/ Lot Attendant
- Cleveland Hts, OH (3 miles from Cuyahoga Heights, OH)
- 30+ days ago
- Cleveland Hts, OH (3 miles from Cuyahoga Heights, OH)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Overnight 3rd Shift Customer Service Representative, Full or Part Time
- Eastlake, OH (16 miles from Cuyahoga Heights, OH)
- 45+ days ago
- Eastlake, OH (16 miles from Cuyahoga Heights, OH)
- 45+ days ago
Store 4705712: 35779 Vine St, Eastlake, Ohio 44094 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
70182-LP Customer Service Associate II
- Brooklyn, OH (5 miles from Cuyahoga Heights, OH)
- 45+ days ago
- Brooklyn, OH (5 miles from Cuyahoga Heights, OH)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
70182-LP Customer Service Associate II
- South Euclid, OH (5 miles from Cuyahoga Heights, OH)
- 45+ days ago
- South Euclid, OH (5 miles from Cuyahoga Heights, OH)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative, Part Time
- Cuyahoga Falls, OH (24 miles from Cuyahoga Heights, OH)
- 45+ days ago
- Cuyahoga Falls, OH (24 miles from Cuyahoga Heights, OH)
- 45+ days ago
Store 4705619: 2709 Front St, Cuyahoga Falls, Ohio 44221 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Eastlake, OH (16 miles from Cuyahoga Heights, OH)
- 60+ days ago
- Eastlake, OH (16 miles from Cuyahoga Heights, OH)
- 60+ days ago
Store 4705712: 35779 Vine St, Eastlake, Ohio 44094 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Cuyahoga Falls, OH (24 miles from Cuyahoga Heights, OH)
- 90+ days ago
- Cuyahoga Falls, OH (24 miles from Cuyahoga Heights, OH)
- 90+ days ago
Store 4705402: 310 Tallmadge Rd, Cuyahoga Falls, Ohio 44221 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(02450) - 25044 Lorain Rd
- North Olmsted, OH (14 miles from Cuyahoga Heights, OH)
- 90+ days ago
- North Olmsted, OH (14 miles from Cuyahoga Heights, OH)
- 90+ days ago
Company Description Job Description Customer service representative Friendly, outgoing, and enthusiastic persons....
Customer Service Rep(02292) - 26063 Detroit Rd
- Westlake, OH (14 miles from Cuyahoga Heights, OH)
- 90+ days ago
- Westlake, OH (14 miles from Cuyahoga Heights, OH)
- 90+ days ago
Company Description Job Description Customer service representative Friendly, outgoing, and enthusiastic persons....
Demographic Data for Cuyahoga Heights, OH
Moving to Cuyahoga Heights, OH? Find some basic demographic data about Cuyahoga Heights, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cuyahoga Heights, OH
Highest Education Level
Customer Services in Cuyahoga Heights, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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