Customer Service Jobs in Columbus, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Columbus, OH
- 1 day ago
- Columbus, OH
- 1 day ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkAs a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....
Customer Service Representative I Hybrid
- New Albany, OH (10 miles from Columbus, OH)
- 1 day ago
- New Albany, OH (10 miles from Columbus, OH)
- 1 day ago
Job Description : We are immediately hiring a Customer Service Representative in New Albany, OH for our Supply Chain Solutions division....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
service....
service, quality and professionalism with customers and coworkers Maintain accurate records of all email/telephone/chat correspondence related to the role Requirements 1+ year relevant experience in...
Remote Work- Powell, OH (6 miles from Columbus, OH)
- 9 days ago
- Powell, OH (6 miles from Columbus, OH)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative First Shift
- Hilliard, OH (9 miles from Columbus, OH)
- 10 days ago
- Hilliard, OH (9 miles from Columbus, OH)
- 10 days ago
Essential Duties and Responsibilities Greet members, prospective members and guests by providing exceptional customer service Handle all front desk related activities not limited to: Answer phones in...
Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)
- Columbus, OH
- 12 days ago
- Columbus, OH
- 12 days ago
Other qualifications for our Customer Service Representative (Remote) role include: Must be a recent Ultimate Medical Academy Graduate 1+ year of customer service experience Some positions may require...
Remote WorkCustomer Service Representative I
- Westerville, OH (6 miles from Columbus, OH)
- 13 days ago
- Westerville, OH (6 miles from Columbus, OH)
- 13 days ago
Qualifications 1-3 years Customer Service experience, door industry preferred. Attention to detail and problem solving....
Job Title: Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls...
Remote WorkAutomobile Customer Service Representative
- Marysville, OH (21 miles from Columbus, OH)
- 14 days ago
- Marysville, OH (21 miles from Columbus, OH)
- 14 days ago
Apply to be an Automobile Customer Service Representative today!...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Galena, OH (10 miles from Columbus, OH)
- 16 days ago
- Galena, OH (10 miles from Columbus, OH)
- 16 days ago
Learn more about us at ABOUT THE JOB The role of the Customer Service Representative is to build relationships with our customers through processing orders and answering requests....
Automobile Customer Service Representative
- Marysville, OH (21 miles from Columbus, OH)
- 16 days ago
- Marysville, OH (21 miles from Columbus, OH)
- 16 days ago
Apply to be an Automobile Customer Service Representative today! #1 #CB 9745920...
Demographic Data for Columbus, OH
Moving to Columbus, OH? Find some basic demographic data about Columbus, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Columbus, OH
Highest Education Level
Customer Services in Columbus, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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