Customer Service Jobs in Columbus, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 46 Jobs

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative

  • Columbus, OH
  • 29 days ago
  • Columbus, OH
  • 29 days ago

As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....

Customer Service Representative I Hybrid

  • New Albany, OH (10 miles from Columbus, OH)
  • 1 day ago
  • New Albany, OH (10 miles from Columbus, OH)
  • 1 day ago

Job Description : We are immediately hiring a Customer Service Representative in New Albany, OH for our Supply Chain Solutions division....

Customer Service Representative

  • Columbus, OH
  • 4 days ago
  • Columbus, OH
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - FT

  • Columbus, OH
  • 7 days ago
  • Columbus, OH
  • 7 days ago

service....

Technical Customer Service Associate

  • Columbus, OH
  • 9 days ago
  • Columbus, OH
  • 9 days ago

service, quality and professionalism with customers and coworkers Maintain accurate records of all email/telephone/chat correspondence related to the role Requirements 1+ year relevant experience in...

Remote Work

Customer Service Associate

  • Powell, OH (6 miles from Columbus, OH)
  • 9 days ago
  • Powell, OH (6 miles from Columbus, OH)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative First Shift

  • Hilliard, OH (9 miles from Columbus, OH)
  • 10 days ago
  • Hilliard, OH (9 miles from Columbus, OH)
  • 10 days ago

Essential Duties and Responsibilities Greet members, prospective members and guests by providing exceptional customer service Handle all front desk related activities not limited to: Answer phones in...

Other qualifications for our Customer Service Representative (Remote) role include: Must be a recent Ultimate Medical Academy Graduate 1+ year of customer service experience Some positions may require...

Remote Work

Customer Service Representative I

  • Westerville, OH (6 miles from Columbus, OH)
  • 13 days ago
  • Westerville, OH (6 miles from Columbus, OH)
  • 13 days ago

Qualifications 1-3 years Customer Service experience, door industry preferred. Attention to detail and problem solving....

Customer Service Representative (Remote)

  • Columbus, OH
  • 13 days ago
  • Columbus, OH
  • 13 days ago

Job Title: Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls...

Remote Work

Automobile Customer Service Representative

  • Marysville, OH (21 miles from Columbus, OH)
  • 14 days ago
  • Marysville, OH (21 miles from Columbus, OH)
  • 14 days ago

Apply to be an Automobile Customer Service Representative today!...

LP Customer Service Associate II

  • Columbus, OH
  • 14 days ago
  • Columbus, OH
  • 14 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Rep

  • Galena, OH (10 miles from Columbus, OH)
  • 16 days ago
  • Galena, OH (10 miles from Columbus, OH)
  • 16 days ago

Learn more about us at ABOUT THE JOB The role of the Customer Service Representative is to build relationships with our customers through processing orders and answering requests....

Automobile Customer Service Representative

  • Marysville, OH (21 miles from Columbus, OH)
  • 16 days ago
  • Marysville, OH (21 miles from Columbus, OH)
  • 16 days ago

Apply to be an Automobile Customer Service Representative today! #1 #CB 9745920...

Demographic Data for Columbus, OH

Moving to Columbus, OH? Find some basic demographic data about Columbus, OH below.


Local
National
873,331
21,373
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Columbus, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Columbus, OH offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Columbus, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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