Customer Service Jobs in Columbus, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Columbus, OH
- 2 days ago
- Columbus, OH
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkWarehouse Customer Service Representative
- Etna, OH (20 miles from Columbus, OH)
- 8 hours ago
- Etna, OH (20 miles from Columbus, OH)
- 8 hours ago
service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No \#INDexempt \#LI-RK Job Category: Customer Service Compensation...
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Inside Sales /Customer Service Representative
- Lockbourne, OH (19 miles from Columbus, OH)
- 17 hours ago
- Lockbourne, OH (19 miles from Columbus, OH)
- 17 hours ago
for the gardening industry, is now seeking an Inside Sales/Customer Service Representative to work onsite Monday - Friday, 8:00am - 5:00pm at the Lockbourne, OH facility....
Sr Customer Service Representative (Pacific Time Zone)
- Columbus, OH
- 2 days ago
- Columbus, OH
- 2 days ago
The ideal candidate will have at least 5 years of experience in the diagnostics industry, with a strong focus on delivering exceptional customer service....
service....
Sr Customer Service Representative (Central/Eastern Time Zone)
- Columbus, OH
- 5 days ago
- Columbus, OH
- 5 days ago
The ideal candidate will have at least 5 years of experience in the diagnostics industry, with a strong focus on delivering exceptional customer service....
Part-Time Remote Customer Service Representative
- Ashley, OH (21 miles from Columbus, OH)
- 5 days ago
- Ashley, OH (21 miles from Columbus, OH)
- 5 days ago
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote WorkCustomer Service Representative
- Marysville, OH (21 miles from Columbus, OH)
- 7 days ago
- Marysville, OH (21 miles from Columbus, OH)
- 7 days ago
Opportunity to learn and grow in a fast-paced environment What does a Customer Service Representative do?...
Remote WorkExperience: 1+ year in customer service or sales????...
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
QUALIFICATIONS Qualifications 1-3 years Customer Service experience, door industry preferred. Attention to detail and problem solving....
['WALGREENS', '3.1', 'Customer Service Associate - Temporary', 'Apply on employer site', 'Apply now', 'Columbus, OH', '', '$15.00 - $17.50', '\xa0', 'Per Hour', '\xa0', '(Employer est.)'][]...
Customer Service Representative
- Grove City, OH (17 miles from Columbus, OH)
- 26 days ago
- Grove City, OH (17 miles from Columbus, OH)
- 26 days ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Demographic Data for Columbus, OH
Moving to Columbus, OH? Find some basic demographic data about Columbus, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Columbus, OH
Highest Education Level
Customer Services in Columbus, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »