Customer Service Jobs in Cleveland, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Cleveland, OH
- 2 days ago
- Cleveland, OH
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Mentor, OH (22 miles from Cleveland, OH)
- 1 day ago
- Mentor, OH (22 miles from Cleveland, OH)
- 1 day ago
Description This position helps generate revenue by obtaining orders, understanding customer's needs, solving problems, providing technical information, and developing accounts. This position will...
Minimum of 2 years of experience in a customer service-related position Experience in manufacturing customer service preferred Proficient in Microsoft Office applications (Outlook, Word, and Excel)...
Personal Lines Customer Service Rep
- Strongsville, OH (14 miles from Cleveland, OH)
- 11 days ago
- Strongsville, OH (14 miles from Cleveland, OH)
- 11 days ago
Insurance agency seeking full-time, personal lines CSR(Customer Service Representative). Strong communication (written, oral and computer) skills. Insurance license a plus but not required....
Retail Loss Prevention Customer Service Associate I
- Warrensville Heights, OH (9 miles from Cleveland, OH)
- 12 days ago
- Warrensville Heights, OH (9 miles from Cleveland, OH)
- 12 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service/ Lot Attendant
- Cleveland Hts, OH (4 miles from Cleveland, OH)
- 30+ days ago
- Cleveland Hts, OH (4 miles from Cleveland, OH)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Overnight 3rd Shift Customer Service Representative, Full or Part Time
- Eastlake, OH (17 miles from Cleveland, OH)
- 45+ days ago
- Eastlake, OH (17 miles from Cleveland, OH)
- 45+ days ago
Store 4705712: 35779 Vine St, Eastlake, Ohio 44094 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
70182-LP Customer Service Associate II
- Brooklyn, OH (4 miles from Cleveland, OH)
- 45+ days ago
- Brooklyn, OH (4 miles from Cleveland, OH)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
70182-LP Customer Service Associate II
- South Euclid, OH (7 miles from Cleveland, OH)
- 45+ days ago
- South Euclid, OH (7 miles from Cleveland, OH)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Lorain, OH (24 miles from Cleveland, OH)
- 60+ days ago
- Lorain, OH (24 miles from Cleveland, OH)
- 60+ days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Lead Customer Service Representative, Full or Part Time
- Eastlake, OH (17 miles from Cleveland, OH)
- 60+ days ago
- Eastlake, OH (17 miles from Cleveland, OH)
- 60+ days ago
Store 4705712: 35779 Vine St, Eastlake, Ohio 44094 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Avon, OH (17 miles from Cleveland, OH)
- 60+ days ago
- Avon, OH (17 miles from Cleveland, OH)
- 60+ days ago
Replies within 24 hours You're a positive 'people' person with a can-do spirit. When speaking with someone, you make them feel like they're the most important person in the world. People can tell...
- Brunswick, OH (19 miles from Cleveland, OH)
- 60+ days ago
- Brunswick, OH (19 miles from Cleveland, OH)
- 60+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Rep(02450) - 25044 Lorain Rd
- North Olmsted, OH (13 miles from Cleveland, OH)
- 90+ days ago
- North Olmsted, OH (13 miles from Cleveland, OH)
- 90+ days ago
Company Description Job Description Customer service representative Friendly, outgoing, and enthusiastic persons....
Customer Service Rep(02292) - 26063 Detroit Rd
- Westlake, OH (12 miles from Cleveland, OH)
- 90+ days ago
- Westlake, OH (12 miles from Cleveland, OH)
- 90+ days ago
Company Description Job Description Customer service representative Friendly, outgoing, and enthusiastic persons....
Demographic Data for Cleveland, OH
Moving to Cleveland, OH? Find some basic demographic data about Cleveland, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cleveland, OH
Highest Education Level
Customer Services in Cleveland, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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