Customer Service Jobs in Celina, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Dayton, OH (23 miles from Celina, OH)
- 2 days ago
- Dayton, OH (23 miles from Celina, OH)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Dayton, OH (23 miles from Celina, OH)
- 12 days ago
- Dayton, OH (23 miles from Celina, OH)
- 12 days ago
Overview As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they...
Customer Service Representative
- Dayton, OH (23 miles from Celina, OH)
- 20 days ago
- Dayton, OH (23 miles from Celina, OH)
- 20 days ago
Overview As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they...
Customer Service Representative
- Dayton, OH (23 miles from Celina, OH)
- 90+ days ago
- Dayton, OH (23 miles from Celina, OH)
- 90+ days ago
Your Opportunity : Taylor Communications, a Taylor Corporation company, is looking for a skilled Customer Service Representative to join our team!...
Retail Customer Service Associate
- Dayton, OH (23 miles from Celina, OH)
- 30+ days ago
- Dayton, OH (23 miles from Celina, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6955 Miller Ln, Dayton, OH 45414...
Customer Service Representative
- Van Wert, OH (23 miles from Celina, OH)
- 45+ days ago
- Van Wert, OH (23 miles from Celina, OH)
- 45+ days ago
Customer Service Representative Requisition ID: 42438 Job Location(s): Van Wert, OH, US Job Description Are you a Customer Service Professional who enjoys helping others?...
Customer Service Representative - Cosmetics
- Dayton, OH (23 miles from Celina, OH)
- 90+ days ago
- Dayton, OH (23 miles from Celina, OH)
- 90+ days ago
This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
Customer Service Rep(02257) - 585 Royal Oak Dr.
- Saint Marys, OH (13 miles from Celina, OH)
- 90+ days ago
- Saint Marys, OH (13 miles from Celina, OH)
- 90+ days ago
Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game?...
Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game?...
Demographic Data for Celina, OH
Moving to Celina, OH? Find some basic demographic data about Celina, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Celina, OH
Highest Education Level
Customer Services in Celina, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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