Customer Service Jobs in Canton, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Canton, OH
- 20 hours ago
- Canton, OH
- 20 hours ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkMaintains a working knowledge of Government, State (Medicare/Medicaid) and commercial insurance regulations, requirements and reimbursement....
Customer Service Representative
- Akron, OH (18 miles from Canton, OH)
- 4 days ago
- Akron, OH (18 miles from Canton, OH)
- 4 days ago
Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....
Customer Service Representative
- Alliance, OH (15 miles from Canton, OH)
- 7 days ago
- Alliance, OH (15 miles from Canton, OH)
- 7 days ago
Service Representative PTC Alliance has a vacancy for a self-motivated, action oriented, and experienced Customer Service Representative in Alliance, OH....
Customer Service Representative
- North Canton, OH (2 miles from Canton, OH)
- 10 days ago
- North Canton, OH (2 miles from Canton, OH)
- 10 days ago
Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on North Canton, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Your...
Customer Service Representative - New Philadelphia Banking Ctr
- New Philadelphia, OH (24 miles from Canton, OH)
- 10 days ago
- New Philadelphia, OH (24 miles from Canton, OH)
- 10 days ago
Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....
- Uniontown, OH (11 miles from Canton, OH)
- 11 days ago
- Uniontown, OH (11 miles from Canton, OH)
- 11 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
- Akron, OH (18 miles from Canton, OH)
- 11 days ago
- Akron, OH (18 miles from Canton, OH)
- 11 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Overnight 3rd Shift Customer Service Representative
- Copley, OH (24 miles from Canton, OH)
- 16 days ago
- Copley, OH (24 miles from Canton, OH)
- 16 days ago
Store 4705581: 1456 S Cleveland Massillon Rd, Copley, Ohio 44321 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Akron, OH (18 miles from Canton, OH)
- 17 days ago
- Akron, OH (18 miles from Canton, OH)
- 17 days ago
Job Description Summary The Customer Service Representative facilitates internal and external customer satisfaction....
Customer Service Representative, Part Time
- Cuyahoga Falls, OH (24 miles from Canton, OH)
- 21 days ago
- Cuyahoga Falls, OH (24 miles from Canton, OH)
- 21 days ago
Store 4705619: 2709 Front St, Cuyahoga Falls, Ohio 44221 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Akron, OH (18 miles from Canton, OH)
- 22 days ago
- Akron, OH (18 miles from Canton, OH)
- 22 days ago
Store 4705419: 1830 E Waterloo Rd, Akron, Ohio 44306 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - North Canton Banking Center
- North Canton, OH (2 miles from Canton, OH)
- 26 days ago
- North Canton, OH (2 miles from Canton, OH)
- 26 days ago
Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....
Demographic Data for Canton, OH
Moving to Canton, OH? Find some basic demographic data about Canton, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Canton, OH
Highest Education Level
Customer Services in Canton, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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