Customer Service Jobs in Canton, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 24 Jobs

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Rep - Dme

  • Canton, OH
  • 1 day ago
  • Canton, OH
  • 1 day ago

Maintains a working knowledge of Government, State (Medicare/Medicaid) and commercial insurance regulations, requirements and reimbursement....

Customer Service Representative

  • Akron, OH (18 miles from Canton, OH)
  • 4 days ago
  • Akron, OH (18 miles from Canton, OH)
  • 4 days ago

Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....

Customer Service Representative

  • Alliance, OH (15 miles from Canton, OH)
  • 7 days ago
  • Alliance, OH (15 miles from Canton, OH)
  • 7 days ago

Service Representative PTC Alliance has a vacancy for a self-motivated, action oriented, and experienced Customer Service Representative in Alliance, OH....

Customer Service Representative

  • North Canton, OH (2 miles from Canton, OH)
  • 10 days ago
  • North Canton, OH (2 miles from Canton, OH)
  • 10 days ago

Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on North Canton, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Your...

Customer Service Representative - New Philadelphia Banking Ctr

  • New Philadelphia, OH (24 miles from Canton, OH)
  • 10 days ago
  • New Philadelphia, OH (24 miles from Canton, OH)
  • 10 days ago

Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....

Customer Care Specialist

  • Uniontown, OH (11 miles from Canton, OH)
  • 11 days ago
  • Uniontown, OH (11 miles from Canton, OH)
  • 11 days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...

Emergency Dispatch

  • Akron, OH (18 miles from Canton, OH)
  • 11 days ago
  • Akron, OH (18 miles from Canton, OH)
  • 11 days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...

Call Center Representative

  • Canton, OH
  • 11 days ago
  • Canton, OH
  • 11 days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...

Customer Service Representative

  • Canton, OH
  • 16 days ago
  • Canton, OH
  • 16 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Overnight 3rd Shift Customer Service Representative

  • Copley, OH (24 miles from Canton, OH)
  • 16 days ago
  • Copley, OH (24 miles from Canton, OH)
  • 16 days ago

Store 4705581: 1456 S Cleveland Massillon Rd, Copley, Ohio 44321 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Akron, OH (18 miles from Canton, OH)
  • 17 days ago
  • Akron, OH (18 miles from Canton, OH)
  • 17 days ago

Job Description Summary The Customer Service Representative facilitates internal and external customer satisfaction....

Customer Service Representative, Part Time

  • Cuyahoga Falls, OH (24 miles from Canton, OH)
  • 21 days ago
  • Cuyahoga Falls, OH (24 miles from Canton, OH)
  • 21 days ago

Store 4705619: 2709 Front St, Cuyahoga Falls, Ohio 44221 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Akron, OH (18 miles from Canton, OH)
  • 22 days ago
  • Akron, OH (18 miles from Canton, OH)
  • 22 days ago

Store 4705419: 1830 E Waterloo Rd, Akron, Ohio 44306 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - North Canton Banking Center

  • North Canton, OH (2 miles from Canton, OH)
  • 26 days ago
  • North Canton, OH (2 miles from Canton, OH)
  • 26 days ago

Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....

Demographic Data for Canton, OH

Moving to Canton, OH? Find some basic demographic data about Canton, OH below.


Local
National
144,904
3,518
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Canton, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Canton, OH offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Canton, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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