Customer Service Jobs in Brooklyn, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 31 Jobs

Work from Home Customer Service Rep in a Contractor Role - Omni

  • Cleveland, OH (4 miles from Brooklyn, OH)
  • 2 days ago
  • Cleveland, OH (4 miles from Brooklyn, OH)
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative

  • Cleveland, OH (4 miles from Brooklyn, OH)
  • 3 days ago
  • Cleveland, OH (4 miles from Brooklyn, OH)
  • 3 days ago

Minimum of 2 years of experience in a customer service-related position Experience in manufacturing customer service preferred Proficient in Microsoft Office applications (Outlook, Word, and Excel)...

Personal Lines Customer Service Rep

  • Strongsville, OH (9 miles from Brooklyn, OH)
  • 11 days ago
  • Strongsville, OH (9 miles from Brooklyn, OH)
  • 11 days ago

Insurance agency seeking full-time, personal lines CSR(Customer Service Representative). Strong communication (written, oral and computer) skills. Insurance license a plus but not required....

Retail Loss Prevention Customer Service Associate I

  • Warrensville Heights, OH (12 miles from Brooklyn, OH)
  • 12 days ago
  • Warrensville Heights, OH (12 miles from Brooklyn, OH)
  • 12 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service/ Lot Attendant

  • Cleveland Hts, OH (8 miles from Brooklyn, OH)
  • 30+ days ago
  • Cleveland Hts, OH (8 miles from Brooklyn, OH)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Overnight 3rd Shift Customer Service Representative, Full or Part Time

  • Eastlake, OH (21 miles from Brooklyn, OH)
  • 45+ days ago
  • Eastlake, OH (21 miles from Brooklyn, OH)
  • 45+ days ago

Store 4705712: 35779 Vine St, Eastlake, Ohio 44094 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

70182-LP Customer Service Associate II

  • Brooklyn, OH
  • 45+ days ago
  • Brooklyn, OH
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

70182-LP Customer Service Associate II

  • South Euclid, OH (10 miles from Brooklyn, OH)
  • 45+ days ago
  • South Euclid, OH (10 miles from Brooklyn, OH)
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative, Part Time

  • Cuyahoga Falls, OH (24 miles from Brooklyn, OH)
  • 45+ days ago
  • Cuyahoga Falls, OH (24 miles from Brooklyn, OH)
  • 45+ days ago

Store 4705619: 2709 Front St, Cuyahoga Falls, Ohio 44221 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Lorain, OH (21 miles from Brooklyn, OH)
  • 60+ days ago
  • Lorain, OH (21 miles from Brooklyn, OH)
  • 60+ days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Lead Customer Service Representative, Full or Part Time

  • Eastlake, OH (21 miles from Brooklyn, OH)
  • 60+ days ago
  • Eastlake, OH (21 miles from Brooklyn, OH)
  • 60+ days ago

Store 4705712: 35779 Vine St, Eastlake, Ohio 44094 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Avon, OH (14 miles from Brooklyn, OH)
  • 60+ days ago
  • Avon, OH (14 miles from Brooklyn, OH)
  • 60+ days ago

Replies within 24 hours You're a positive 'people' person with a can-do spirit. When speaking with someone, you make them feel like they're the most important person in the world. People can tell...

Customer Service Associate

  • Brunswick, OH (14 miles from Brooklyn, OH)
  • 60+ days ago
  • Brunswick, OH (14 miles from Brooklyn, OH)
  • 60+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Cuyahoga Falls, OH (24 miles from Brooklyn, OH)
  • 90+ days ago
  • Cuyahoga Falls, OH (24 miles from Brooklyn, OH)
  • 90+ days ago

Store 4705402: 310 Tallmadge Rd, Cuyahoga Falls, Ohio 44221 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Rep(02450) - 25044 Lorain Rd

  • North Olmsted, OH (9 miles from Brooklyn, OH)
  • 90+ days ago
  • North Olmsted, OH (9 miles from Brooklyn, OH)
  • 90+ days ago

Company Description Job Description Customer service representative Friendly, outgoing, and enthusiastic persons....

Demographic Data for Brooklyn, OH

Moving to Brooklyn, OH? Find some basic demographic data about Brooklyn, OH below.


Local
National
11,799,441
250,936

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Brooklyn, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Brooklyn, OH offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Brooklyn, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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