Customer Service Jobs in Botkins, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Rep(02387) - 2400 Cable Ct
- Lima, OH (23 miles from Botkins, OH)
- 60+ days ago
- Lima, OH (23 miles from Botkins, OH)
- 60+ days ago
Company Description Job Description Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below....
Customer Service Rep(02278) - 1105 Wapakoneta Rd
- Sidney, OH (11 miles from Botkins, OH)
- 90+ days ago
- Sidney, OH (11 miles from Botkins, OH)
- 90+ days ago
Company Description Job Description Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below....
Retail Customer Service Associate
- Lima, OH (23 miles from Botkins, OH)
- 30+ days ago
- Lima, OH (23 miles from Botkins, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1150 Greely Chapel Rd, Lima, OH...
Customer Service Rep(02257) - 585 Royal Oak Dr.
- Saint Marys, OH (12 miles from Botkins, OH)
- 90+ days ago
- Saint Marys, OH (12 miles from Botkins, OH)
- 90+ days ago
Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game?...
Customer Service Rep(02347) - 120 N Sunset
- Piqua, OH (19 miles from Botkins, OH)
- 90+ days ago
- Piqua, OH (19 miles from Botkins, OH)
- 90+ days ago
Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game?...
Customer Service Rep(02258) - 114 E Market St
- Celina, OH (24 miles from Botkins, OH)
- 90+ days ago
- Celina, OH (24 miles from Botkins, OH)
- 90+ days ago
Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game?...
Customer Service Rep(02349) - 1450 N Cole St
- Lima, OH (23 miles from Botkins, OH)
- 90+ days ago
- Lima, OH (23 miles from Botkins, OH)
- 90+ days ago
Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game?...
Demographic Data for Botkins, OH
Moving to Botkins, OH? Find some basic demographic data about Botkins, OH below.
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Salary for Customer Service Jobs in Botkins, OH
Highest Education Level
Customer Services in Botkins, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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