Customer Service Jobs in Bellefontaine, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-4 of 4 Jobs

Customer Service Representative

  • Marysville, OH (20 miles from Bellefontaine, OH)
  • 7 days ago
  • Marysville, OH (20 miles from Bellefontaine, OH)
  • 7 days ago

Opportunity to learn and grow in a fast-paced environment What does a Customer Service Representative do?...

Remote Work

Customer Service Representative

  • Marysville, OH (20 miles from Bellefontaine, OH)
  • 90+ days ago
  • Marysville, OH (20 miles from Bellefontaine, OH)
  • 90+ days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Rep(02278) - 1105 Wapakoneta Rd

  • Sidney, OH (23 miles from Bellefontaine, OH)
  • 90+ days ago
  • Sidney, OH (23 miles from Bellefontaine, OH)
  • 90+ days ago

Company Description Job Description Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below....

Customer Service Rep(02346) - 766 Scioto St

  • Urbana, OH (17 miles from Bellefontaine, OH)
  • 90+ days ago
  • Urbana, OH (17 miles from Bellefontaine, OH)
  • 90+ days ago

Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game?...

Demographic Data for Bellefontaine, OH

Moving to Bellefontaine, OH? Find some basic demographic data about Bellefontaine, OH below.

Local
National
20,029
451
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
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Salary for Customer Service Jobs in Bellefontaine, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Bellefontaine, OH offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Bellefontaine, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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