Customer Service Jobs in Alliance, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Canton, OH (15 miles from Alliance, OH)
- 2 days ago
- Canton, OH (15 miles from Alliance, OH)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Ravenna, OH (17 miles from Alliance, OH)
- 18 days ago
- Ravenna, OH (17 miles from Alliance, OH)
- 18 days ago
Wastequip Customer Service Representative in Ravanna , Ohio Description Pay range: $17.50 - $21.00 DOEKey Responsibilities: Respond promptly and effectively to all customer inquiries, including price...
Customer Service Representative
- Canton, OH (15 miles from Alliance, OH)
- 19 days ago
- Canton, OH (15 miles from Alliance, OH)
- 19 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Uniontown, OH (15 miles from Alliance, OH)
- 30+ days ago
- Uniontown, OH (15 miles from Alliance, OH)
- 30+ days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
- Akron, OH (22 miles from Alliance, OH)
- 30+ days ago
- Akron, OH (22 miles from Alliance, OH)
- 30+ days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Customer Service Representative
- Canton, OH (15 miles from Alliance, OH)
- 30+ days ago
- Canton, OH (15 miles from Alliance, OH)
- 30+ days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Customer Service Representative, Part Time
- Cuyahoga Falls, OH (23 miles from Alliance, OH)
- 45+ days ago
- Cuyahoga Falls, OH (23 miles from Alliance, OH)
- 45+ days ago
Store 4705619: 2709 Front St, Cuyahoga Falls, Ohio 44221 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Cuyahoga Falls, OH (23 miles from Alliance, OH)
- 90+ days ago
- Cuyahoga Falls, OH (23 miles from Alliance, OH)
- 90+ days ago
Store 4705402: 310 Tallmadge Rd, Cuyahoga Falls, Ohio 44221 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Associate
- Cuyahoga Falls, OH (23 miles from Alliance, OH)
- 30+ days ago
- Cuyahoga Falls, OH (23 miles from Alliance, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1189 Buchholzer Blvd, Cuyahoga Falls...
- Canton, OH (15 miles from Alliance, OH)
- 30+ days ago
- Canton, OH (15 miles from Alliance, OH)
- 30+ days ago
Maintains a working knowledge of Government, State (Medicare/Medicaid) and commercial insurance regulations, requirements and reimbursement....
Service Representative PTC Alliance has a vacancy for a self-motivated, action oriented, and experienced Customer Service Representative in Alliance, OH....
Customer Service Representative
- North Canton, OH (14 miles from Alliance, OH)
- 30+ days ago
- North Canton, OH (14 miles from Alliance, OH)
- 30+ days ago
Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on North Canton, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Your...
Customer Service Representative
- Canton, OH (15 miles from Alliance, OH)
- 45+ days ago
- Canton, OH (15 miles from Alliance, OH)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Full or Part Time
- Stow, OH (24 miles from Alliance, OH)
- 45+ days ago
- Stow, OH (24 miles from Alliance, OH)
- 45+ days ago
Store 4705416: 4936 Fishcreek Rd, Stow, Ohio 44224 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for Alliance, OH
Moving to Alliance, OH? Find some basic demographic data about Alliance, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Alliance, OH
Highest Education Level
Customer Services in Alliance, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »