Customer Service Jobs in Akron, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Canton, OH (18 miles from Akron, OH)
- 21 hours ago
- Canton, OH (18 miles from Akron, OH)
- 21 hours ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote Work- Canton, OH (18 miles from Akron, OH)
- 1 day ago
- Canton, OH (18 miles from Akron, OH)
- 1 day ago
Maintains a working knowledge of Government, State (Medicare/Medicaid) and commercial insurance regulations, requirements and reimbursement....
Customer Service Representative (Onsite)
- Broadview Heights, OH (20 miles from Akron, OH)
- 2 days ago
- Broadview Heights, OH (20 miles from Akron, OH)
- 2 days ago
Role Overview: Could you be our next Bi-lingual Customer Service Representative? Globe Life is looking for a Bi-lingual Customer Service Representative to join the team!...
Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....
Customer Service Representative
- Alliance, OH (22 miles from Akron, OH)
- 7 days ago
- Alliance, OH (22 miles from Akron, OH)
- 7 days ago
Service Representative PTC Alliance has a vacancy for a self-motivated, action oriented, and experienced Customer Service Representative in Alliance, OH....
Customer Service Representative
- Valley City, OH (24 miles from Akron, OH)
- 7 days ago
- Valley City, OH (24 miles from Akron, OH)
- 7 days ago
Apply to be a Contact Center Customer Service Representative today!...
- Strongsville, OH (23 miles from Akron, OH)
- 8 days ago
- Strongsville, OH (23 miles from Akron, OH)
- 8 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Morning Shift
- Macedonia, OH (18 miles from Akron, OH)
- 9 days ago
- Macedonia, OH (18 miles from Akron, OH)
- 9 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Independence, OH (24 miles from Akron, OH)
- 9 days ago
- Independence, OH (24 miles from Akron, OH)
- 9 days ago
Requisition Number: 195482 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Customer Service Representative (Loan Consultant I)
- Fairlawn, OH (9 miles from Akron, OH)
- 9 days ago
- Fairlawn, OH (9 miles from Akron, OH)
- 9 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- North Canton, OH (15 miles from Akron, OH)
- 10 days ago
- North Canton, OH (15 miles from Akron, OH)
- 10 days ago
Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on North Canton, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Your...
Customer Service Representative (Loan Consultant I)
- Fairlawn, OH (9 miles from Akron, OH)
- 11 days ago
- Fairlawn, OH (9 miles from Akron, OH)
- 11 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
- Uniontown, OH (7 miles from Akron, OH)
- 11 days ago
- Uniontown, OH (7 miles from Akron, OH)
- 11 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
- Canton, OH (18 miles from Akron, OH)
- 11 days ago
- Canton, OH (18 miles from Akron, OH)
- 11 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Demographic Data for Akron, OH
Moving to Akron, OH? Find some basic demographic data about Akron, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Akron, OH
Highest Education Level
Customer Services in Akron, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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