Customer Service Jobs in Akron, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Canton, OH (18 miles from Akron, OH)
- 2 days ago
- Canton, OH (18 miles from Akron, OH)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkPersonal Lines Customer Service Rep
- Strongsville, OH (23 miles from Akron, OH)
- 11 days ago
- Strongsville, OH (23 miles from Akron, OH)
- 11 days ago
Insurance agency seeking full-time, personal lines CSR(Customer Service Representative). Strong communication (written, oral and computer) skills. Insurance license a plus but not required....
Customer Service Representative
- Ravenna, OH (20 miles from Akron, OH)
- 18 days ago
- Ravenna, OH (20 miles from Akron, OH)
- 18 days ago
Wastequip Customer Service Representative in Ravanna , Ohio Description Pay range: $17.50 - $21.00 DOEKey Responsibilities: Respond promptly and effectively to all customer inquiries, including price...
Customer Service Representative
- Canton, OH (18 miles from Akron, OH)
- 19 days ago
- Canton, OH (18 miles from Akron, OH)
- 19 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Uniontown, OH (7 miles from Akron, OH)
- 30+ days ago
- Uniontown, OH (7 miles from Akron, OH)
- 30+ days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Customer Service Representative
- Canton, OH (18 miles from Akron, OH)
- 30+ days ago
- Canton, OH (18 miles from Akron, OH)
- 30+ days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
- Alliance, OH (22 miles from Akron, OH)
- 30+ days ago
- Alliance, OH (22 miles from Akron, OH)
- 30+ days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Customer Service Representative, Part Time
- Cuyahoga Falls, OH (7 miles from Akron, OH)
- 45+ days ago
- Cuyahoga Falls, OH (7 miles from Akron, OH)
- 45+ days ago
Store 4705619: 2709 Front St, Cuyahoga Falls, Ohio 44221 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Brunswick, OH (20 miles from Akron, OH)
- 60+ days ago
- Brunswick, OH (20 miles from Akron, OH)
- 60+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Cuyahoga Falls, OH (7 miles from Akron, OH)
- 90+ days ago
- Cuyahoga Falls, OH (7 miles from Akron, OH)
- 90+ days ago
Store 4705402: 310 Tallmadge Rd, Cuyahoga Falls, Ohio 44221 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Brecksville, OH (18 miles from Akron, OH)
- 90+ days ago
- Brecksville, OH (18 miles from Akron, OH)
- 90+ days ago
The customer service representative will provide information to customers in response to inquiries about products and services, via email and phone....
Customer Service Representative
- Brooklyn Heights, OH (24 miles from Akron, OH)
- 27 days ago
- Brooklyn Heights, OH (24 miles from Akron, OH)
- 27 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Retail Customer Service Associate
- Fairlawn, OH (9 miles from Akron, OH)
- 28 days ago
- Fairlawn, OH (9 miles from Akron, OH)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3750 W Market St Unit J, Fairlawn...
- Canton, OH (18 miles from Akron, OH)
- 30+ days ago
- Canton, OH (18 miles from Akron, OH)
- 30+ days ago
Maintains a working knowledge of Government, State (Medicare/Medicaid) and commercial insurance regulations, requirements and reimbursement....
Demographic Data for Akron, OH
Moving to Akron, OH? Find some basic demographic data about Akron, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Akron, OH
Highest Education Level
Customer Services in Akron, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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