Customer Service Jobs in Horace, ND

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-11 of 11 Jobs

Customer Service Representative Insurance $45,000 - $50,000 Year DOE

  • Moorhead, MN (12 miles from Horace, ND)
  • 13 days ago
  • Moorhead, MN (12 miles from Horace, ND)
  • 13 days ago

A well-established Moorhead - Fargo Area Insurance Agency is seeking a Customer Service Representative to join their team....

Customer Service Representative

  • Fargo, ND (15 miles from Horace, ND)
  • 13 days ago
  • Fargo, ND (15 miles from Horace, ND)
  • 13 days ago

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals....

Customer Service Representative

  • Moorhead, MN (12 miles from Horace, ND)
  • 19 days ago
  • Moorhead, MN (12 miles from Horace, ND)
  • 19 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative - Full Time

  • Fargo, ND (15 miles from Horace, ND)
  • 30+ days ago
  • Fargo, ND (15 miles from Horace, ND)
  • 30+ days ago

Were hiring immediately for a Customer Service Representative at the Fargo Hector International Airport!...

Retail Customer Service Associate

  • Fargo, ND (15 miles from Horace, ND)
  • 30+ days ago
  • Fargo, ND (15 miles from Horace, ND)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4831 13TH AVE S, FARGO, ND 58103...

Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)

  • Fargo, ND (15 miles from Horace, ND)
  • 45+ days ago
  • Fargo, ND (15 miles from Horace, ND)
  • 45+ days ago

We believe our investment in top talent sets us apart and ensures our customer receive the best customer service experience possible....

Teller / Customer Service Representative

  • Moorhead, MN (12 miles from Horace, ND)
  • 45+ days ago
  • Moorhead, MN (12 miles from Horace, ND)
  • 45+ days ago

Teller / Customer Service Representative 3.8 3.8 out of 5 stars Moorhead, MN Location Moorhead Downtown Job Description: Join the Gate City Bank Team at Moorhead Downtown!...

Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)

  • Fargo, ND (15 miles from Horace, ND)
  • 90+ days ago
  • Fargo, ND (15 miles from Horace, ND)
  • 90+ days ago

Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction. Your Schedule: Monday to Friday: 2:00 PM - 6:15 PM....

Customer Service Representative

  • Fargo, ND (15 miles from Horace, ND)
  • 90+ days ago
  • Fargo, ND (15 miles from Horace, ND)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

- Customer Service Representative Nights (2pm-10pm) FT

  • Fargo, ND (15 miles from Horace, ND)
  • 90+ days ago
  • Fargo, ND (15 miles from Horace, ND)
  • 90+ days ago

Essential Duties and Responsibilities Customer Service Representative greets members, prospective members and guests, providing exceptional customer service....

Customer Service Representative (5a-1pm) M-F Full-Time

  • Fargo, ND (15 miles from Horace, ND)
  • 90+ days ago
  • Fargo, ND (15 miles from Horace, ND)
  • 90+ days ago

Essential Duties and Responsibilities Customer Service Representative greets members, prospective members and guests, providing exceptional customer service....

Demographic Data for Horace, ND

Moving to Horace, ND? Find some basic demographic data about Horace, ND below.


Local
National
4,216
109
Small

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Horace, ND

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Horace, ND offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Horace, ND
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »