Customer Service Jobs in North Dakota
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
experience by providing a superior level of customer service to members, prospective members, and guests....
Associate Customer Service Representative (Remote - April 2025)
- Fargo, ND
- 1 day ago
- Fargo, ND
- 1 day ago
What you need to succeed A High School Diploma or GED with 1 year of experience in customer service or related experience is required. 1 year of experience in an office-based setting or a contact center...
Remote Workby providing a superior level of customer service to members, prospective members, and guests....
Early Morning Customer Service Representative 5am-1pm
- Bismarck, ND
- 2 days ago
- Bismarck, ND
- 2 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Skills and Abilities Excellent customer service skills include being competent, accurate, responsive and engaged....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Fargo, ND
- 10 days ago
- Fargo, ND
- 10 days ago
We believe our investment in top talent sets us apart and ensures our customer receive the best customer service experience possible....
Store 2746454: 1020 19th Avenue N, Fargo, North Dakota 58102 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Corner Drug Store Customer Service Representative - Full-time in Wahpeton , North Dakota Corner Drug of Wahpeton is seeking a Customer Service Representative for full-time working 34 to 38 hours a week...
Teller / Customer Service Representative - Part-Time (15-19 hours/week)
- Grand Forks, ND
- 19 days ago
- Grand Forks, ND
- 19 days ago
Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction. Your Schedule: Monday, Wednesday, Friday: 1:15 PM - 6:15 PM....
Assist RDCs with customer service related questions and returns. Assist Customer Service Manager with special projects. Input Orders through System. Input Drop shipments through System....
by providing a superior level of customer service to members, prospective members, and guests....
Teller / Customer Service Representative - Part-Time (20-29 hrs/wk)
- Bismarck, ND
- 30+ days ago
- Bismarck, ND
- 30+ days ago
Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction. Your Schedule: Monday to Friday: 1:30 PM - 6:15 PM....
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Demographic Data for North Dakota
Moving to North Dakota? Find some basic demographic data about North Dakota below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in North Dakota
Highest Education Level
Customer Services in North Dakota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Payment Processing
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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