Customer Service Jobs in North Dakota
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Mandan, ND
- 2 days ago
- Mandan, ND
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkOverview HOME HEALTH AIDE - Home Health & Hospice...Your time at work should be fulfilling. Rewarding. Inspiring. That's what you'll find when you join CHI Home Health and Hospice. Experience the...
As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals....
& Casualty Insurance License, or willingness to obtain within 90 days A commitment to professional and ethical behavior Effective verbal and written communication skills; communication proficiency...
We are hiring customer services agents who are positive and genuinely enjoy helping others....
Remote WorkAssist RDCs with customer service related questions and returns. Assist Customer Service Manager with special projects. Input Orders through System. Input Drop shipments through System....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pre-Licensed Customer Service Representative - Remote
- Mountain, ND
- 22 days ago
- Mountain, ND
- 22 days ago
service experience minimum Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills 6 months Call Center...
Remote Worknew member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Were hiring immediately for a Customer Service Representative at the Fargo Hector International Airport!...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2501- 32ND AVE....
experience by providing a superior level of customer service to members, prospective members, and guests....
by providing a superior level of customer service to members, prospective members, and guests....
Early Morning Customer Service Representative 5am-1pm
- Bismarck, ND
- 30+ days ago
- Bismarck, ND
- 30+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Fargo, ND
- 30+ days ago
- Fargo, ND
- 30+ days ago
We believe our investment in top talent sets us apart and ensures our customer receive the best customer service experience possible....
Demographic Data for North Dakota
Moving to North Dakota? Find some basic demographic data about North Dakota below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in North Dakota
Highest Education Level
Customer Services in North Dakota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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