Customer Service Jobs in Youngsville, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....
Part-Time Remote Customer Service Representative
- Raleigh, NC (18 miles from Youngsville, NC)
- 22 hours ago
- Raleigh, NC (18 miles from Youngsville, NC)
- 22 hours ago
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote Work- Raleigh, NC (18 miles from Youngsville, NC)
- 1 day ago
- Raleigh, NC (18 miles from Youngsville, NC)
- 1 day ago
Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....
Customer Service Representative
- Raleigh, NC (18 miles from Youngsville, NC)
- 2 days ago
- Raleigh, NC (18 miles from Youngsville, NC)
- 2 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service, support, and administration to internal and external...
Customer Service Representative
- Raleigh, NC (18 miles from Youngsville, NC)
- 4 days ago
- Raleigh, NC (18 miles from Youngsville, NC)
- 4 days ago
Service team and other departments. + Demonstrate the ability to learn and support other teams outside the assigned Customer Service Team as needed....
- Raleigh, NC (18 miles from Youngsville, NC)
- 10 days ago
- Raleigh, NC (18 miles from Youngsville, NC)
- 10 days ago
Summary: Provides customer services and schedule services and performs phlebotomy within the UNC Rex Laboratory departments. Responsibilities: 1) Wears appropriate PPE at all times....
Customer Service Representative
- Knightdale, NC (14 miles from Youngsville, NC)
- 11 days ago
- Knightdale, NC (14 miles from Youngsville, NC)
- 11 days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Broker Relations Customer Service Representative
- Raleigh, NC (18 miles from Youngsville, NC)
- 14 days ago
- Raleigh, NC (18 miles from Youngsville, NC)
- 14 days ago
We are seeking for a Broker Accounts Customer Service Representative who will respond to Broker Accounts customer emails and calls daily....
Customer Service Rep(08855) - 135 E Davie St.
- Raleigh, NC (18 miles from Youngsville, NC)
- 45+ days ago
- Raleigh, NC (18 miles from Youngsville, NC)
- 45+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(05501) - 2658 S Saunders
- Raleigh, NC (18 miles from Youngsville, NC)
- 90+ days ago
- Raleigh, NC (18 miles from Youngsville, NC)
- 90+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Retail Customer Service Associate
- Wake Forest, NC (6 miles from Youngsville, NC)
- 30+ days ago
- Wake Forest, NC (6 miles from Youngsville, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 11460 Royall Cotton Road, Wake Forest...
Customer Service Representative
- Rolesville, NC (5 miles from Youngsville, NC)
- 45+ days ago
- Rolesville, NC (5 miles from Youngsville, NC)
- 45+ days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Sales & Customer Service Associate
- Raleigh, NC (18 miles from Youngsville, NC)
- 60+ days ago
- Raleigh, NC (18 miles from Youngsville, NC)
- 60+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Rep(08855) - 135 E Davie St.
- Raleigh, NC (18 miles from Youngsville, NC)
- 60+ days ago
- Raleigh, NC (18 miles from Youngsville, NC)
- 60+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(08938) - 2001 Widewaters Parkway Suite R
- Knightdale, NC (14 miles from Youngsville, NC)
- 60+ days ago
- Knightdale, NC (14 miles from Youngsville, NC)
- 60+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Demographic Data for Youngsville, NC
Moving to Youngsville, NC? Find some basic demographic data about Youngsville, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Youngsville, NC
Highest Education Level
Customer Services in Youngsville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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