Customer Service Jobs in Youngsville, NC

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 23 Jobs

Customer Service Representative

  • Youngsville, NC
  • 5 hours ago
  • Youngsville, NC
  • 5 hours ago

What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....

Part-Time Remote Customer Service Representative

  • Raleigh, NC (18 miles from Youngsville, NC)
  • 22 hours ago
  • Raleigh, NC (18 miles from Youngsville, NC)
  • 22 hours ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Customer Service Rep

  • Raleigh, NC (18 miles from Youngsville, NC)
  • 1 day ago
  • Raleigh, NC (18 miles from Youngsville, NC)
  • 1 day ago

Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....

Customer Service Representative

  • Raleigh, NC (18 miles from Youngsville, NC)
  • 2 days ago
  • Raleigh, NC (18 miles from Youngsville, NC)
  • 2 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service, support, and administration to internal and external...

Customer Service Representative

  • Raleigh, NC (18 miles from Youngsville, NC)
  • 4 days ago
  • Raleigh, NC (18 miles from Youngsville, NC)
  • 4 days ago

Service team and other departments. + Demonstrate the ability to learn and support other teams outside the assigned Customer Service Team as needed....

Lab Customer Service Rep

  • Raleigh, NC (18 miles from Youngsville, NC)
  • 10 days ago
  • Raleigh, NC (18 miles from Youngsville, NC)
  • 10 days ago

Summary: Provides customer services and schedule services and performs phlebotomy within the UNC Rex Laboratory departments. Responsibilities: 1) Wears appropriate PPE at all times....

Customer Service Representative

  • Knightdale, NC (14 miles from Youngsville, NC)
  • 11 days ago
  • Knightdale, NC (14 miles from Youngsville, NC)
  • 11 days ago

The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....

Broker Relations Customer Service Representative

  • Raleigh, NC (18 miles from Youngsville, NC)
  • 14 days ago
  • Raleigh, NC (18 miles from Youngsville, NC)
  • 14 days ago

We are seeking for a Broker Accounts Customer Service Representative who will respond to Broker Accounts customer emails and calls daily....

Customer Service Rep(08855) - 135 E Davie St.

  • Raleigh, NC (18 miles from Youngsville, NC)
  • 45+ days ago
  • Raleigh, NC (18 miles from Youngsville, NC)
  • 45+ days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Rep(05501) - 2658 S Saunders

  • Raleigh, NC (18 miles from Youngsville, NC)
  • 90+ days ago
  • Raleigh, NC (18 miles from Youngsville, NC)
  • 90+ days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Retail Customer Service Associate

  • Wake Forest, NC (6 miles from Youngsville, NC)
  • 30+ days ago
  • Wake Forest, NC (6 miles from Youngsville, NC)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 11460 Royall Cotton Road, Wake Forest...

Customer Service Representative

  • Rolesville, NC (5 miles from Youngsville, NC)
  • 45+ days ago
  • Rolesville, NC (5 miles from Youngsville, NC)
  • 45+ days ago

Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Sales & Customer Service Associate

  • Raleigh, NC (18 miles from Youngsville, NC)
  • 60+ days ago
  • Raleigh, NC (18 miles from Youngsville, NC)
  • 60+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Rep(08855) - 135 E Davie St.

  • Raleigh, NC (18 miles from Youngsville, NC)
  • 60+ days ago
  • Raleigh, NC (18 miles from Youngsville, NC)
  • 60+ days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Rep(08938) - 2001 Widewaters Parkway Suite R

  • Knightdale, NC (14 miles from Youngsville, NC)
  • 60+ days ago
  • Knightdale, NC (14 miles from Youngsville, NC)
  • 60+ days ago

Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Demographic Data for Youngsville, NC

Moving to Youngsville, NC? Find some basic demographic data about Youngsville, NC below.


Local
National
19,023
396
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Youngsville, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Youngsville, NC offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Youngsville, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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