Customer Service Jobs in North Carolina
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Medical Equipment Customer Service Representative
- Rocky Mount, NC
- 5 hours ago
- Rocky Mount, NC
- 5 hours ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
You play an essential role in the customer service experience providing fast service for our customers purchasing online....
Talk on the phone to new and existing customers Filing Learning the business Eager to learn (company will pay for the right person to obtain Property and Casualty Insurance License and training)....
We will cover the cost for the right candidate to obtain their Property and Casualty Insurance License and necessary training. Apply today. Start your career with us....
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time - Customer Service Associate - Tool Rental - Flexible
- Kannapolis, NC
- 1 day ago
- Kannapolis, NC
- 1 day ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
TEKsystems Part-Time Customer Service Representative in Charlotte , North Carolina Description -National Campaigns Unit provides shareholder communications for public companies on behalf of internal...
Remote WorkComfort First Heating & Cooling of Sanford, NC is seeking an enthusiastic, organized, and detail-oriented full-time Customer Service Representative / CSR to provide maximum customer service, accurately...
Licenses and Certifications: Property & Casualty Producer Insurance License in good standing Skills & Experience to Be Successful : 2+ years of customer service experience in the insurance industry...
Customer Service Representative - Corrugated Box Plant
- Concord, NC
- 2 days ago
- Concord, NC
- 2 days ago
OUR VISION : Being the best customer service company in the world. OUR PURPOSE : Create packaging solutions for lifes essentials....
Store 2704576: 51 River Rd SE, Belville, North Carolina 28451 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in North Carolina
Highest Education Level
Customer Services in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Payment Processing
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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