Customer Service Jobs in Winston Salem, NC

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-14 of 14 Jobs

Customer Service Representative

  • Winston Salem, NC
  • 2 days ago
  • Winston Salem, NC
  • 2 days ago

Title: Customer Service Representative Pay rate: $18.00/hr Location: Winston Salem, NC 27103 Position Overview: Law firm with extensive experience serving the financial sector is looking for a Customer...

Employee Benefits Customer Service Representative

  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 8 days ago
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 8 days ago

Skills & Experience to Be Successful : 3+ years of customer service experience in the insurance industry....

Customer Service Rep.

  • Thomasville, NC (18 miles from Winston Salem, NC)
  • 19 days ago
  • Thomasville, NC (18 miles from Winston Salem, NC)
  • 19 days ago

Customer Service Representative SUMMARY This position is responsible for being the first line of contact for Harcros....

Customer Service Associate

  • Winston Salem, NC
  • 30+ days ago
  • Winston Salem, NC
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Yadkinville, NC (24 miles from Winston Salem, NC)
  • 60+ days ago
  • Yadkinville, NC (24 miles from Winston Salem, NC)
  • 60+ days ago

Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Property Casualty Customer Service Representative

  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 26 days ago
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 26 days ago

Insurance License in good standing Skills & Experience to Be Successful 2+ years of customer service experience in the insurance industry Comprehensive knowledge of commercial property, general liability...

Retail Customer Service Associate

  • Winston Salem, NC
  • 30+ days ago
  • Winston Salem, NC
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 930 Hanes Mall Blvd, Winston Salem...

Customer Service Representative

  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 30+ days ago
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 30+ days ago

Requisition Number: 195229 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Customer Service Representative

  • Winston Salem, NC
  • 30+ days ago
  • Winston Salem, NC
  • 30+ days ago

We are looking to add Customer Service Representatives to our team at Ruff Housing Witt Street! *** Customer Service Representative shifts are 5:30-am - 1:00 pm & 1:00 pm - 8:15 pm....

Customer Service Representative - Level 1

  • Winston Salem, NC
  • 45+ days ago
  • Winston Salem, NC
  • 45+ days ago

Customer Service Representative - Level 1 Actuarial Management Resources, Inc....

Customer Service Representative

  • Colfax, NC (11 miles from Winston Salem, NC)
  • 45+ days ago
  • Colfax, NC (11 miles from Winston Salem, NC)
  • 45+ days ago

Store 2701526: 8400 Norcross Rd, Colfax, North Carolina 27235 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative

  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 60+ days ago
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 60+ days ago

Store 2723782: 3001 Pleasant Garden Rd, Greensboro, North Carolina 27406 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...

Customer Service Rep (08948) Walnut Cove, NC 27052

  • Walnut Cove, NC (14 miles from Winston Salem, NC)
  • 90+ days ago
  • Walnut Cove, NC (14 miles from Winston Salem, NC)
  • 90+ days ago

We are seeking a friendly and customer-focused Customer Service Representative to join our team in Walnut Cove, NC....

Lead Customer Service Representative, Full or Part Time

  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 90+ days ago
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 90+ days ago

Store 2701512: 1550 W Lee St, Greensboro, North Carolina 27403 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Demographic Data for Winston Salem, NC

Moving to Winston Salem, NC? Find some basic demographic data about Winston Salem, NC below.


Local
National
272,203
6,332
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Winston Salem, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Winston Salem, NC offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Winston Salem, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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