Customer Service Jobs in Tar Heel, NC

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-10 of 10 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

Fayetteville, NC (22 miles from Tar Heel, NC)
2 days ago

Fayetteville, NC (22 miles from Tar Heel, NC)
2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Retail Customer Service Associate

Fayetteville, NC (22 miles from Tar Heel, NC)
7 hours ago

Fayetteville, NC (22 miles from Tar Heel, NC)
7 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1450 Skibo Rd, Fayetteville, NC...

Customer Service Representative II

Saint Pauls, NC (9 miles from Tar Heel, NC)
10 days ago

Saint Pauls, NC (9 miles from Tar Heel, NC)
10 days ago

EDUCATION, EXPERIENCE AND REQUIRED SKILLS: 3+ years of experience in a high call volume customer service department....

Customer Service Representative (Loan Consultant I)

Fayetteville, NC (22 miles from Tar Heel, NC)
24 days ago

Fayetteville, NC (22 miles from Tar Heel, NC)
24 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative, Full or Part Time

Hope Mills, NC (13 miles from Tar Heel, NC)
30+ days ago

Hope Mills, NC (13 miles from Tar Heel, NC)
30+ days ago

Store 2723046: 674 Chicken Foot Rd, Hope Mills, North Carolina 28348 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Associate

Hope Mills, NC (13 miles from Tar Heel, NC)
30+ days ago

Hope Mills, NC (13 miles from Tar Heel, NC)
30+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Rep

Elizabethtown, NC (15 miles from Tar Heel, NC)
45+ days ago

Elizabethtown, NC (15 miles from Tar Heel, NC)
45+ days ago

Customer Service Rep Call Center & Customer Service $ 16 - $ 17 / Hour location_on Elizabethtown, North Carolina work_outline Contract/Temporary FOR JOB favorite_border JOB ON CANDIDATE PORTAL COPY...

Customer Service Representative

Fayetteville, NC (22 miles from Tar Heel, NC)
60+ days ago

Fayetteville, NC (22 miles from Tar Heel, NC)
60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

Fayetteville, NC (22 miles from Tar Heel, NC)
90+ days ago

Fayetteville, NC (22 miles from Tar Heel, NC)
90+ days ago

Customer Service Representative....

Lead Customer Service Representative, Full or Part Time

Hope Mills, NC (13 miles from Tar Heel, NC)
90+ days ago

Hope Mills, NC (13 miles from Tar Heel, NC)
90+ days ago

Store 2704394: 4175 Legion Rd, Hope Mills, North Carolina 28348 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

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Demographic Data for Tar Heel, NC

Moving to Tar Heel, NC? Find some basic demographic data about Tar Heel, NC below.

Median Age

Average Household Income

Home Value vs Household Income in Tar Heel, NC

Local

National

Total Population

1,333

Number of Businesses

City Size

Small

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Tar Heel, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Tar Heel, NC offer the following education background

Bachelor's Degree

35.0%

High School or GED

20.7%

Associate's Degree

16.6%

Vocational Degree or Certification

15.3%

Master's Degree

8.0%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Tar Heel, NC

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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