Customer Service Jobs in Tar Heel, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Fayetteville, NC (22 miles from Tar Heel, NC)
- 2 days ago
- Fayetteville, NC (22 miles from Tar Heel, NC)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkRetail Customer Service Associate
- Fayetteville, NC (22 miles from Tar Heel, NC)
- 6 hours ago
- Fayetteville, NC (22 miles from Tar Heel, NC)
- 6 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1450 Skibo Rd, Fayetteville, NC...
Customer Service Representative II
- Saint Pauls, NC (9 miles from Tar Heel, NC)
- 10 days ago
- Saint Pauls, NC (9 miles from Tar Heel, NC)
- 10 days ago
EDUCATION, EXPERIENCE AND REQUIRED SKILLS: 3+ years of experience in a high call volume customer service department....
Customer Service Representative (Loan Consultant I)
- Fayetteville, NC (22 miles from Tar Heel, NC)
- 24 days ago
- Fayetteville, NC (22 miles from Tar Heel, NC)
- 24 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative, Full or Part Time
- Hope Mills, NC (13 miles from Tar Heel, NC)
- 30+ days ago
- Hope Mills, NC (13 miles from Tar Heel, NC)
- 30+ days ago
Store 2723046: 674 Chicken Foot Rd, Hope Mills, North Carolina 28348 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
- Hope Mills, NC (13 miles from Tar Heel, NC)
- 30+ days ago
- Hope Mills, NC (13 miles from Tar Heel, NC)
- 30+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Elizabethtown, NC (15 miles from Tar Heel, NC)
- 45+ days ago
- Elizabethtown, NC (15 miles from Tar Heel, NC)
- 45+ days ago
Customer Service Rep Call Center & Customer Service $ 16 - $ 17 / Hour location_on Elizabethtown, North Carolina work_outline Contract/Temporary FOR JOB favorite_border JOB ON CANDIDATE PORTAL COPY...
Customer Service Representative
- Fayetteville, NC (22 miles from Tar Heel, NC)
- 60+ days ago
- Fayetteville, NC (22 miles from Tar Heel, NC)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Fayetteville, NC (22 miles from Tar Heel, NC)
- 90+ days ago
- Fayetteville, NC (22 miles from Tar Heel, NC)
- 90+ days ago
Customer Service Representative....
Lead Customer Service Representative, Full or Part Time
- Hope Mills, NC (13 miles from Tar Heel, NC)
- 90+ days ago
- Hope Mills, NC (13 miles from Tar Heel, NC)
- 90+ days ago
Store 2704394: 4175 Legion Rd, Hope Mills, North Carolina 28348 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Tar Heel, NC
Moving to Tar Heel, NC? Find some basic demographic data about Tar Heel, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Tar Heel, NC
Highest Education Level
Customer Services in Tar Heel, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Payment Processing
- Wellness
- Asset Protection
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »