Customer Service Jobs in Smithfield, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Knightdale, NC (22 miles from Smithfield, NC)
- 12 days ago
- Knightdale, NC (22 miles from Smithfield, NC)
- 12 days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Store 2723119: 1137 N Brightleaf Blvd, Smithfield, North Carolina 27577 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(05591) - 735 Highway 70 West
- Garner, NC (17 miles from Smithfield, NC)
- 30+ days ago
- Garner, NC (17 miles from Smithfield, NC)
- 30+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Lead Customer Service Representative, Full or Part Time
- Angier, NC (19 miles from Smithfield, NC)
- 45+ days ago
- Angier, NC (19 miles from Smithfield, NC)
- 45+ days ago
Store 2707212: 8380 S NC Hwy 55, Angier, North Carolina 27501-5507 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Service Associate
- Goldsboro, NC (15 miles from Smithfield, NC)
- 30+ days ago
- Goldsboro, NC (15 miles from Smithfield, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2811 N Park Dr, Goldsboro, NC 27534...
Customer Service Representative
- Garner, NC (17 miles from Smithfield, NC)
- 45+ days ago
- Garner, NC (17 miles from Smithfield, NC)
- 45+ days ago
We are seeking a Customer Service Specialist to join our team in Garner, NC!...
Customer Service Representative, Full or Part Time
- Goldsboro, NC (15 miles from Smithfield, NC)
- 45+ days ago
- Goldsboro, NC (15 miles from Smithfield, NC)
- 45+ days ago
Store 2706788: 2707 North William St, Goldsboro, North Carolina 27534 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(08938) - 2001 Widewaters Parkway Suite R
- Knightdale, NC (22 miles from Smithfield, NC)
- 60+ days ago
- Knightdale, NC (22 miles from Smithfield, NC)
- 60+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(08935) - 2819 Wendell Blvd.
- Wendell, NC (21 miles from Smithfield, NC)
- 90+ days ago
- Wendell, NC (21 miles from Smithfield, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Demographic Data for Smithfield, NC
Moving to Smithfield, NC? Find some basic demographic data about Smithfield, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Smithfield, NC
Highest Education Level
Customer Services in Smithfield, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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