Customer Service Jobs in Sanford, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Overnight Customer Service Representative
- Apex, NC (20 miles from Sanford, NC)
- 30+ days ago
- Apex, NC (20 miles from Sanford, NC)
- 30+ days ago
Store 2723795: 1410 W Williams St Cw, Apex, North Carolina 27523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(08908) - 833 Perry Rd.
- Apex, NC (20 miles from Sanford, NC)
- 45+ days ago
- Apex, NC (20 miles from Sanford, NC)
- 45+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
The Customer Service Rep will be responsible for providing customer service and support for both internal and external customers....
Customer Service Representative
- Carthage, NC (17 miles from Sanford, NC)
- 45+ days ago
- Carthage, NC (17 miles from Sanford, NC)
- 45+ days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Customer Service Representative
- Pittsboro, NC (16 miles from Sanford, NC)
- 60+ days ago
- Pittsboro, NC (16 miles from Sanford, NC)
- 60+ days ago
Store 2723298: 196 Sanford Rd, Pittsboro, North Carolina 27312 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(08925) - 1284 W Williams St.
- Apex, NC (20 miles from Sanford, NC)
- 60+ days ago
- Apex, NC (20 miles from Sanford, NC)
- 60+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Lead Customer Service Representative, Full or Part Time
- Sanford, NC
- 90+ days ago
- Sanford, NC
- 90+ days ago
Store 2723868: 14591 Nc 27 W, Sanford, North Carolina 27332 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(08978) - 2110 Crossway Lane
- Holly Springs, NC (21 miles from Sanford, NC)
- 90+ days ago
- Holly Springs, NC (21 miles from Sanford, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Demographic Data for Sanford, NC
Moving to Sanford, NC? Find some basic demographic data about Sanford, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Sanford, NC
Highest Education Level
Customer Services in Sanford, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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