Customer Service Jobs in Rtp, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Youngsville, NC (24 miles from Rtp, NC)
- 3 hours ago
- Youngsville, NC (24 miles from Rtp, NC)
- 3 hours ago
What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....
Part-Time Remote Customer Service Representative
- Raleigh, NC (16 miles from Rtp, NC)
- 21 hours ago
- Raleigh, NC (16 miles from Rtp, NC)
- 21 hours ago
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote Work- Raleigh, NC (16 miles from Rtp, NC)
- 1 day ago
- Raleigh, NC (16 miles from Rtp, NC)
- 1 day ago
Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....
Customer Service Representative
- Raleigh, NC (16 miles from Rtp, NC)
- 2 days ago
- Raleigh, NC (16 miles from Rtp, NC)
- 2 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service, support, and administration to internal and external...
- Raleigh, NC (16 miles from Rtp, NC)
- 3 days ago
- Raleigh, NC (16 miles from Rtp, NC)
- 3 days ago
: Customer Service Specialist II Seize your opportunity to make a personal impact as a Customer Service Specialist II supporting the North Carolina Medicaid....
Customer Service Representative
- Raleigh, NC (16 miles from Rtp, NC)
- 4 days ago
- Raleigh, NC (16 miles from Rtp, NC)
- 4 days ago
Service team and other departments. + Demonstrate the ability to learn and support other teams outside the assigned Customer Service Team as needed....
- Raleigh, NC (16 miles from Rtp, NC)
- 10 days ago
- Raleigh, NC (16 miles from Rtp, NC)
- 10 days ago
Summary: Provides customer services and schedule services and performs phlebotomy within the UNC Rex Laboratory departments. Responsibilities: 1) Wears appropriate PPE at all times....
Customer Service Representative
- Knightdale, NC (23 miles from Rtp, NC)
- 11 days ago
- Knightdale, NC (23 miles from Rtp, NC)
- 11 days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
CSR/Customer Service Representatives - Multiple Positions - No Weekends
- Cary, NC (11 miles from Rtp, NC)
- 12 days ago
- Cary, NC (11 miles from Rtp, NC)
- 12 days ago
Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines...
Broker Relations Customer Service Representative
- Raleigh, NC (16 miles from Rtp, NC)
- 14 days ago
- Raleigh, NC (16 miles from Rtp, NC)
- 14 days ago
We are seeking for a Broker Accounts Customer Service Representative who will respond to Broker Accounts customer emails and calls daily....
Overnight Customer Service Representative
- Apex, NC (14 miles from Rtp, NC)
- 30+ days ago
- Apex, NC (14 miles from Rtp, NC)
- 30+ days ago
Store 2723795: 1410 W Williams St Cw, Apex, North Carolina 27523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(05591) - 735 Highway 70 West
- Garner, NC (24 miles from Rtp, NC)
- 30+ days ago
- Garner, NC (24 miles from Rtp, NC)
- 30+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
- Durham, NC (6 miles from Rtp, NC)
- 30+ days ago
- Durham, NC (6 miles from Rtp, NC)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Rep(08908) - 833 Perry Rd.
- Apex, NC (14 miles from Rtp, NC)
- 45+ days ago
- Apex, NC (14 miles from Rtp, NC)
- 45+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(08855) - 135 E Davie St.
- Raleigh, NC (16 miles from Rtp, NC)
- 45+ days ago
- Raleigh, NC (16 miles from Rtp, NC)
- 45+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Demographic Data for Rtp, NC
Moving to Rtp, NC? Find some basic demographic data about Rtp, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Rtp, NC
Highest Education Level
Customer Services in Rtp, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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