Customer Service Jobs in Reidsville, NC

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-12 of 12 Jobs

Part-Time Remote Customer Service Representative

  • Alamance, NC (22 miles from Reidsville, NC)
  • 22 hours ago
  • Alamance, NC (22 miles from Reidsville, NC)
  • 22 hours ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Part time Customer Service Associate (Req 12067)

  • Reidsville, NC
  • 2 days ago
  • Reidsville, NC
  • 2 days ago

Must be able to hear customer service phone calls, hand held radio, equipment and vehicle sounds....

Employee Benefits Customer Service Representative

  • Greensboro, NC (19 miles from Reidsville, NC)
  • 11 days ago
  • Greensboro, NC (19 miles from Reidsville, NC)
  • 11 days ago

Skills & Experience to Be Successful : 3+ years of customer service experience in the insurance industry....

Property Casualty Customer Service Representative

  • Greensboro, NC (19 miles from Reidsville, NC)
  • 29 days ago
  • Greensboro, NC (19 miles from Reidsville, NC)
  • 29 days ago

Insurance License in good standing Skills & Experience to Be Successful 2+ years of customer service experience in the insurance industry Comprehensive knowledge of commercial property, general liability...

Customer Service Representative

  • Danville, VA (24 miles from Reidsville, NC)
  • 30+ days ago
  • Danville, VA (24 miles from Reidsville, NC)
  • 30+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Rep. II

  • Burlington, NC (23 miles from Reidsville, NC)
  • 30+ days ago
  • Burlington, NC (23 miles from Reidsville, NC)
  • 30+ days ago

Aston Carter Customer Service Rep....

Retail Customer Service Associate

  • Greensboro, NC (19 miles from Reidsville, NC)
  • 30+ days ago
  • Greensboro, NC (19 miles from Reidsville, NC)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4418 W Wendover Ave, Greensboro,...

Customer Service Associate (part-time)

  • Reidsville, NC
  • 30+ days ago
  • Reidsville, NC
  • 30+ days ago

General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....

Customer Service Representative

  • Greensboro, NC (19 miles from Reidsville, NC)
  • 30+ days ago
  • Greensboro, NC (19 miles from Reidsville, NC)
  • 30+ days ago

Requisition Number: 195229 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Lead Customer Service Representative

  • Greensboro, NC (19 miles from Reidsville, NC)
  • 60+ days ago
  • Greensboro, NC (19 miles from Reidsville, NC)
  • 60+ days ago

Store 2723782: 3001 Pleasant Garden Rd, Greensboro, North Carolina 27406 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...

Customer Service Representative

  • Whitsett, NC (21 miles from Reidsville, NC)
  • 90+ days ago
  • Whitsett, NC (21 miles from Reidsville, NC)
  • 90+ days ago

Store 2723787: 6400 Burlington Rd, Whitsett, North Carolina 27377 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative, Full or Part Time

  • Greensboro, NC (19 miles from Reidsville, NC)
  • 90+ days ago
  • Greensboro, NC (19 miles from Reidsville, NC)
  • 90+ days ago

Store 2701512: 1550 W Lee St, Greensboro, North Carolina 27403 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Demographic Data for Reidsville, NC

Moving to Reidsville, NC? Find some basic demographic data about Reidsville, NC below.


Local
National
37,843
696
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Reidsville, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Reidsville, NC offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Reidsville, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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