Customer Service Jobs in Raleigh, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Durham, NC (21 miles from Raleigh, NC)
- 2 days ago
- Durham, NC (21 miles from Raleigh, NC)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote Work: Skills: Customer Service, Problem Resolution, Time Management Certifications: None Experience: 1 + years of related experience US Citizenship Required: No Job Description: Customer Service Specialist...
Service team and other departments. + Demonstrate the ability to learn and support other teams outside the assigned Customer Service Team as needed....
Summary: Provides customer services and schedule services and performs phlebotomy within the UNC Rex Laboratory departments. Responsibilities: 1) Wears appropriate PPE at all times....
Customer Service Representative
- Knightdale, NC (8 miles from Raleigh, NC)
- 8 days ago
- Knightdale, NC (8 miles from Raleigh, NC)
- 8 days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
CSR/Customer Service Representatives - Multiple Positions - No Weekends
- Cary, NC (8 miles from Raleigh, NC)
- 9 days ago
- Cary, NC (8 miles from Raleigh, NC)
- 9 days ago
Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines...
We are seeking for a Broker Accounts Customer Service Representative who will respond to Broker Accounts customer emails and calls daily....
Customer Service Representative
- Garner, NC (9 miles from Raleigh, NC)
- 12 days ago
- Garner, NC (9 miles from Raleigh, NC)
- 12 days ago
Schedule: Wednesday - Saturday|7:00am-6:00pm Reviewing any shorts, miss picks and damages to verify claims by the stores Collect and prepare information for operational reports Provide...
Retail Loss Prevention Customer Service Associate II
- Durham, NC (21 miles from Raleigh, NC)
- 21 days ago
- Durham, NC (21 miles from Raleigh, NC)
- 21 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Overnight Customer Service Representative
- Apex, NC (16 miles from Raleigh, NC)
- 30+ days ago
- Apex, NC (16 miles from Raleigh, NC)
- 30+ days ago
Store 2723795: 1410 W Williams St Cw, Apex, North Carolina 27523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(05591) - 735 Highway 70 West
- Garner, NC (9 miles from Raleigh, NC)
- 30+ days ago
- Garner, NC (9 miles from Raleigh, NC)
- 30+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
- Durham, NC (21 miles from Raleigh, NC)
- 30+ days ago
- Durham, NC (21 miles from Raleigh, NC)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative, Full or Part Time
- Angier, NC (20 miles from Raleigh, NC)
- 30+ days ago
- Angier, NC (20 miles from Raleigh, NC)
- 30+ days ago
Store 2707212: 8380 S NC Hwy 55, Angier, North Carolina 27501-5507 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(08908) - 833 Perry Rd.
- Apex, NC (16 miles from Raleigh, NC)
- 45+ days ago
- Apex, NC (16 miles from Raleigh, NC)
- 45+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Demographic Data for Raleigh, NC
Moving to Raleigh, NC? Find some basic demographic data about Raleigh, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Raleigh, NC
Highest Education Level
Customer Services in Raleigh, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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